Money

Explained: How WiseTech Global makes its money

Explained: How WiseTech Global makes its money
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WiseTech Global’s software helps move a large share of the world’s shipping containers and air freight. Here’s how one of Australia’s biggest tech companies makes its money.

WiseTech Global is one of Australia’s largest technology companies. It was founded in Sydney in 1994 by Richard White, and listed on the ASX in 2016. It reports in U.S. dollars, and its financial year ends on 30 June.

CargoWise

WiseTech’s main product is CargoWise, software used by logistics companies to manage the movement of goods around the world.

Freight forwarders, which organise shipping for importers and exporters, use it to book cargo, track containers, prepare customs paperwork, handle warehousing and send invoices. Most of the world’s largest freight forwarders use CargoWise.

Customers pay based on how much they use the software, such as the number of shipments or users. As they grow, or move more of their business onto CargoWise, WiseTech earns more.

Once a global logistics company runs its operations on CargoWise, switching to another system is costly and risky, so customers tend to stay for years. That gives WiseTech a reliable, recurring income.

It is also selling customers new pricing bundles, called value packs, and building artificial intelligence tools into its software.

e2open

In 2025, WiseTech bought e2open, a U.S. supply chain software company, for about US$2.1 billion. e2open’s software helps manufacturers and retailers plan and manage their supply chains, and adds a large new group of customers.

Leadership and the risks

WiseTech’s founder, Richard White, faced scrutiny over his personal conduct from 2024, which led to boardroom upheaval and the resignation of several directors in 2025. The company has since appointed Zubin Appoo as permanent chief executive and moved to an independent chair.

The risks include a slowdown in global trade, the cost and complexity of integrating e2open, competition, and governance concerns. Its shares trade at a high value compared with its profits, so they can fall sharply if growth disappoints.

Latest results, as at 9 November 2026

Full year to June 2026, reported 26 August 2026: revenue rose 79 per cent to US$1.4 billion, including US$541 million from e2open. Underlying profit rose 29 per cent to US$314 million, while statutory profit fell 11 per cent to US$179 million because of acquisition and restructuring costs. WiseTech said it had made about US$115 million a year in cost savings, including through AI. Its final dividend was 8.8 U.S. cents a share, fully franked.

For the 2027 financial year, it expects revenue of US$1.48 billion to US$1.54 billion.

Next update: WiseTech reports its half-year results, to December 2026, in February 2027.

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