AnalysisMoney

Explained: How Commonwealth Bank makes its money

In this story

Commonwealth Bank started as a government-owned bank and became one of Australia’s most valuable companies. Here’s how it makes its money, and why interest rates matter so much to its profits.

Commonwealth Bank of Australia, known as CBA or CommBank, is the country’s largest bank and one of the biggest companies on the ASX.

It was set up by the federal government in 1911 and was privatised in stages between 1991 and 1996. Today, it is the main financial institution for about one in three Australians and one in four Australian businesses.

In the year to June 2026, CBA reported a cash profit of $10.98 billion, up 7 per cent, a record for the bank.

How a bank earns its profit

Most of CBA’s income comes from net interest income. It takes in money from savers through deposit accounts and from wholesale markets, then lends it out to home buyers, businesses and other borrowers at a higher interest rate. The difference between what it earns and what it pays is its profit margin.

That gap, measured as a percentage, is called the net interest margin. For CBA, it was 2.05 per cent in the 2026 financial year. Small changes in that margin can swing profits by hundreds of millions of dollars.

Home loans are its biggest business. CBA is Australia’s largest mortgage lender, and its deposit base, the cheapest source of money for a bank, is also the biggest in the country.

Commonwealth Bank Building in Forrest Place, Perth. Photographed from Padbury Walk.
Commonwealth Bank Building in Forrest Place, Perth. Photographed from Padbury Walk. Photo: Samuel Wiki / Wikimedia Commons, CC0

It also earns fees from business lending, credit cards, transaction accounts, foreign exchange and its CommSec share trading platform, and owns ASB Bank in New Zealand.

Interest rates, bad debts and the risks

When the Reserve Bank raises interest rates, banks can earn more on the money they hold, but competition for deposits and mortgages often limits how much of that they keep. Higher rates also put pressure on borrowers, which can increase the number of loans that go bad.

Banks set aside money for loans they expect won’t be repaid, and how much they put aside is one of the most closely watched parts of their results.

CBA spends heavily on technology, including about $2.4 billion a year on investment, and more than $1 billion to protect customers from scams, fraud and cyber attacks.

Its shares are widely held by Australian investors and super funds, partly because of its fully franked dividends. Analysts often note that its shares trade at a much higher value relative to its earnings than other big banks around the world, reflecting its dominant market position.

The risks include a housing downturn, rising unemployment, cyber attacks, regulation and competition from other banks and digital lenders. Matt Comyn has been chief executive since 2018.

Up next
Exploring Xi’an’s Tang Dynasty through modern technology

Alicia Relinque Eleta explores Xi'an's ancient history through modern technology and AI in a fascinating cultural journey

Read the story →
Ticker Today takes a daily view of the world of news, politics and business.With Ahron YoungWhisky & Suits explores law, property finance and business over fine whisky.With Imran Khan and Chris ChristofiThe Founders Method explores practical lessons and systems for entrepreneursWith Jonathan Byrt and Jesse LeeworthyThe Connector explores property and urban growth across Australia and the UK.With Belinda CoateThe Property Playbook delivers research-led insights for property investors.With Tim Graham and Terry RyderState of Hospitality explores the challenges facing Australia's hospitality.With Jeremy KoadlowBuying Power helps young professionals enter property and build lasting wealth.With Victor and Reshmi KumarThe Airport Economist explores global trade, business and economic outlooks.With Tim HarcourtMedia Movers explores the trends shaping Australia's media and global news.With James ManningBroker Business explores strategies to build, grow and sustain a business.With Rex AfrasiabiMoney Matters explores practical financial strategies to build lasting wealth.With Dr Steven EnticottBeyond Education explores the ideas and technology shaping future learning.With Greg CampitelliTicker Air explores the latest aviation news, travel trends and developments.With Ahron YoungEarly Years Dialogue explores the issues shaping Australia's early learning.With Paul MondoMarkets and Machines explores AI, regulation and trends shaping the markets.With Chris BergSocial Intelligence explores how social media and AI transform our daily lives.With Dr Karen SutherlandThe AI Edge explores how artificial intelligence reshapes the world economy.With Brad Gastwirth

More from Ticker

Watch

More in Money

View all →