John Hines on essential infrastructure for successful automation implementation

In Short:
– Many Australian companies are keen on AI, but under 10% have effectively adopted it due to infrastructure gaps.
– Companies should focus on network, data, and security to support successful AI implementation and strategic planning.

Artificial intelligence is high on the business agenda, with companies eager to boost efficiency and innovation. Yet despite strong interest, fewer than 10 percent of organisations have successfully integrated AI at scale, and many early projects are failing to deliver meaningful results.

John Hines of Lumen Technologies, warns this gap comes down to weak foundations. Many businesses are moving too fast without the infrastructure needed to support AI, from slow networks to fragmented data and outdated security. Without the right backbone, even the most promising AI initiatives can quickly stall.

Success depends on three key pillars: AI grade networks with high bandwidth and low latency, clean and connected data, and modern security frameworks that protect both systems and information. These elements ensure AI can operate effectively and deliver reliable outcomes.

Leaders are now being urged to prioritise readiness over speed. That means assessing infrastructure, understanding data requirements, and planning for scalable solutions such as hyperscalers. Hines stresses that companies taking a long term approach will be better positioned to adapt as AI demands grow.

Ultimately, AI is not just about adopting new tools, it is about building the right foundation. Businesses that invest wisely now will gain a competitive edge, while others risk falling behind.

For more information, visit Lumen Technologies