Widespread outage disrupts Microsoft apps, leaving users struggling with Outlook, Teams, and 365 services across the U.S.
A widespread outage affected Microsoft platforms like Outlook, with users experiencing issues with email and other applications on Thursday.
About 130,000 users reported problems accessing Outlook on Downdetector around 1 p.m. ET, with many unable to send or receive emails or load their inboxes.
Thousands also faced difficulties with Microsoft’s Teams app, AI assistant Copilot, and Microsoft 365 services.
Microsoft stated it was investigating disruptions concerning its email and Teams applications.
Platform disruptions
On social media, Microsoft acknowledged issues with accessing Exchange Online mailboxes through various connection methods in the Americas.
The company cited elevated load on part of its infrastructure, causing connectivity errors due to some servers being unexpectedly unavailable.
Microsoft is testing a fix but didn’t specify the cause of the server failures.
In a post on X, the Microsoft 365 Status account assured that all methods to mitigate the impact are being pursued vigorously.
The company announced that it had restored Microsoft Teams services in North America, though connectivity issues persisted for some users.
