Connect with us

Tech

Virgin Media outage leaves UK viewers in the dark

Published

on

A major outage has left Virgin Media customers across the UK unable to use their television services

Virgin Media has confirmed a mass outage has left UK viewers unable to watch their television services, following a nationwide error.

The company confirmed the outage lasted around ten hours, which was understood to be triggered by a network power failure.

The issue began at about 10:30 GMT prompting thousands of viewers to report problems.

The firm told customers its engineers were trying to fix the problem, which hit cities across the UK, including London, Birmingham and Manchester.

Virgin issues apology for outage

Virgin Media apologised, and said it would fix it “as soon as possible”.

The issue had been caused by “a major power outage”, the firm said.

The website Downdetector which tracks outages received more than 18,000 reports of problems at one point.

Many users tweeted their annoyance at the loss of service, and the way in which Virgin Media communicated: “Can you update please? No TV. Your status page down. No info on phone lines,” wrote one customer.

The company said it had identified the fault and its engineers were working “flat-out” to fix the issue.

At 13:45 GMT Virgin Media stated: “We have now restored several channels with customers able to watch BBC One, BBC Two, ITV, ITV+1 and Channel 4. TV360 customers are also able to access apps on their box,” the firm wrote.

Customers however have taken to social media, slamming the company for the duration of the error – calling for refunds.

Virgin Media responded to those requests, advising customers to fill out an online compensation form.

Business

Four-day office week for Snapchat employees

Published

on

Snapchat is asking workers to return to the office 80% of the time, or the equivalent of four days a week.

They want workers back from the start of next year.

It’s the latest sign of tech employees receiving less flexibility nearly three years after the pandemic took hold.

It also comes amid a wave of cost-cutting in the tech sector.

The company says in a statement: “We believe that being together in person, while retaining flexibility for our team members, will enhance our ability to deliver on our strategic priorities of growing our community, driving revenue growth, and leading in [augmented reality].”

The new policy will take effect at the end of February.

Continue Reading

Business

Twitter quietly cancels COVID misinformation policy

Published

on

More big changes at Twitter under the new Elon Musk ownership.

This time, its Twitter’s controversial COVID misinformation policy, which the social platform has quietly canceled.

Twitter said in December 2020 that it would begin to label and remove misinformation about Covid-19 vaccines.

But Twitter CEO Elon Musk has been a vocal critic of how health officials reacted to the coronavirus pandemic.

Musk has committed to free speech on Twitter, which might explain why the change has now been enacted.

But online safety experts have contended his approach has led to an increase in hate speech, harassment and misinformation on the platform.

Continue Reading

Tech

Hospital staff have resorted to using pen and paper following cyber breach

Published

on

Vanuatu’s public service remains offline nearly a month after a ransomware attack on the nation’s government.

The ABC reports hospital staff have resorted to using pen and paper, as key infrastructure remains offline.

Senior ministers describing the incident as a “serious breach” of national security.

Cybersecurity staff were told about the attack when government websites became unavailable.

Port Vila’s hospital has also been badly affected, with staff using pen and paper for some medical records.

It’s understood some government employees are using their personal email addresses and hotspots to complete their work.

Continue Reading

Trending Now

Copyright © 2022 The Ticker Company PTY LTD