Stop blaming human error and start focusing on understanding human response in cybersecurity
On this episode of Ticker Clicks, host Jacqueline Jayne dives into the error of blaming human error. In cybersecurity, the focus on human error fails to address the real issue: human response.
Despite significant investments in training and awareness programs, the rate of human error remains unchanged. This indicates a need for a shift in perspective. Instead of blaming individuals for mistakes, organisations should analyse how people react in high-pressure situations.
Understanding emotional responses such as curiosity, urgency, and fear is crucial since these factors often lead to successful cybercrimes.
By integrating behavioural science and psychology, we can create better interventions that promote safer choices under stress. This includes simplifying decision-making and fostering secure habits.
