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Navigating important conversations with Debra Roberts

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For more than 20 years, 5 days a week, 6 hours a day, Debra Roberts has had conversations with people who find it challenging to say what they want to say at home and at the office.

She work swith many companies to improve the communication of their staff as it directly affects productivity, company culture and creates an atmosphere of stress, tension, and even turnover.

Roberts talks to people who are not living the life they want because they don’t know how to communicate with the important people in their life.

When there’s a breakdown in communication, people usually disconnect from each other. And when you don’t know how to recover or start the conversation, things can fall apart.

It feels complicated and layered. But not to her.

Roberts’ communication model, the Relationship Protocol® (the RP) can change everything. It will give you the tools you need to have everyday interactions and address difficult topics too.

When you know how to say what you want to say, the shift from feeling frustrated and uncertain to self-assured can happen fast.  

Whether it’s an inner office problem, a situation that shattered your confidence, or you’re having trouble communicating with a loved one… it can help. Let her teach you the RP model.

If you’re motivated and ready to feel more equipped to say what’s on your mind, feel heard, and express yourself with confidence, then you’ve come to the right place. 

And she promises, there’s nothing fancy here. These are practical, actionable, and common-sense tools that you can use in ALL types of interactions.  

For starters, take my Benefit of the Doubt challenge and experience a small sample of the power and simplicity of this work for yourself. 

For more, head to her website.

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Improving digital experience is everything

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All eyes are now on businesses as they navigate the online world.

Organisations are trying to optimise their website, social media and mobile applications to capture customers, and provide a flawless digital experience.

But, how can this be done?

“There is a real thirst for leveraging the data of customer behaviour,” Optimizely‘s Paul North revealed to Ticker News. “This is all a part of the customer digital experience online.”

North also spoke about the importance of the company’s ‘data core service’ – a free service for clients, to better understand customers and how it can help businesses to grow.

“We are getting queries from our customers, about what their customers are doing online,” he adds. “every touchpoint you ave with a customer is a chance to get to know them better.

“You also get the chance to understand them, the content they are interested in, and to enrich their experience.”

North also went on to detail why a personalised aspect is crucial in a fast-paced world.

“Everyone in the digital space talks about the three-second flicker,” he continues. “If you don’t have the engagement in real-time, you lose them to another digital property.

“This could be your competitor, or another service, or another avenue of interest that the end user may have.

“Our aim is to help organisations contextualise customer experiences in real-time using Artificial Intelligence and a data bank built up, and by doing this, the experience become relevant and contextualised, keeping people engaged with your brand.”

For more information, head to their website.

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Training to your peak with Maximum Potential Calisthenics

The way people train and take care of their body has significantly changed over the years, with bodyweight calisthenics becoming a popular choice for many.

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The way people train and take care of their body has significantly changed over the years, with bodyweight calisthenics becoming a popular choice for many.

Maximum Potential Calisthenics‘ Nathan Leith says there has been a boom over the past 12-24 months in the industry.

“There has been a decrease over the past decade of people wanting to go to the gym,” Leith points out on Ticker News. “They don’t want to build that huge, massive physique.

“A structural shift towards functional training has been seen.

“People want to stay mobile, build strength and learn a few more skills.”

Leith argues there are benefits for people to get into Calisthenics, as it appeals to anyone.

“There is no need for weights, or a gym,” he highlights. “It can be done outside and people seem to love it.”

“Anybody is able to do it, especially if people are able to do the moves and then improve on it.”

Leith also points out form and safety are paramount when doing the exercises, which is why they keep their class sizes small.

“People want to get their form and detail correct,” Leith adds. “Before anyone signs up, we will assess how people perform certain actions. and history.”

For more information, head to their website.

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HCL hitting cricket for six!

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HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age.

Their technology products, services, and engineering are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships.

HCL offer an integrated portfolio of products, solutions, services, and IP through our Mode 1-2-3 strategy, built around Digital, IoT, Cloud, Automation, Cybersecurity, Analytics, Infrastructure Management, and Engineering Services, amongst others.

With a worldwide network of R&D, innovation labs and delivery centres, and 187,634 ‘Ideapreneurs’ working in 50 countries, HCL serves leading enterprises across key industries, including 250 of the Fortune 500 and 650 of the Global 2000.

For more information, head to their website.

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