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Will other airlines follow the Qantas example and say sorry?

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2 years ago

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After months of controversy, long queues and lost baggage, Qantas CEO Alan Joyce said sorry to passengers.

What’s the cost of getting it wrong in a post Covid world?

We’re all used to seeing signs in shop windows apologising for slow service, or cancellations “due to covid”. But sometimes too much is just too much.

Take the Australian airline Qantas, which has copped criticism for months about cancelled flights, long delays and lost baggage.

At first, the airline put the blame on passengers for not being match fit for the return to the skies. But that didn’t sit well with frequent flyers who pay a premium to fly Qantas.

So months later, Qantas boss Alan Joyce said sorry, and announced vouchers and free lounge access for millions of customers.

“Over the past few months, too many of you have had flights delayed, flights cancelled and bags misplaced,” he said.

“There are good reasons why, but when it comes to what you expect from Qantas, it’s not good enough.

“On behalf of the national carrier, I want to apologise and assure you that we’re working hard to get back to our best.”

The discount can go towards a return flight, or it could alternatively be spent on status extensions, Qantas points and lounge passes.

But Qantas isn’t the only airline under the pump from customers. We come to expect delays and cancellations in the budget sector. So was it the right thing to do?

And will other airlines follow suit?

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Ahron Young is an award winning journalist who has covered major news events around the world. Ahron is the Managing Editor and Founder of TICKER NEWS.

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What to expect for IPO markets

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21 hours ago

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September 13, 2024

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With high interest rates and geopolitical uncertainty–what’s in store for IPO markets?

As the second half of 2024 begins, the IPO market is poised for a potential rebound after a sluggish start to the year.

With improving economic conditions and renewed investor confidence, more companies seem to be considering going public, creating market optimism.

However, challenges such as inflation and geopolitical uncertainties remain key factors to watch.

Dean Quiambao, a partner at Armanino joins Veronica Dudo to discuss what experts are predicting for the IPO landscape in the coming months and how businesses are positioning themselves for success.

#IN AMERICA TODAY #trending #IPO #IPOmarkets #ratecuts

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ASX positioned for strong start after positive stock rebound

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4 days ago

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September 10, 2024

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The ASX is set for a solid opening today, bolstered by overnight gains in the banking, commodities, and energy sectors.

Despite these positive movements, analysts are suggesting that the stock rebound and bond decline appear to be technically driven, noting that it may not mark the beginning of a longer-term trend.

Market analyst David Scutt from StoneX joins to discuss the latest market movements. #featured #trending

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Elon Musk is projected to become the world’s first trillionaire

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4 days ago

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September 9, 2024

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Elon Musk, the visionary entrepreneur behind Tesla and SpaceX, is projected to achieve an unprecedented financial milestone by becoming the world’s first trillionaire by 2027.

Currently the richest person alive, Musk holds a staggering net worth of $251 billion, with Tesla playing a major role in his fortune.

At this rate, experts predict his wealth could skyrocket, reaching the trillion-dollar milestone in just three years.

Tesla itself is growing at a remarkable pace, with a market value nearing $670 billion. #featured #trending

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