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Qantas apologises for its poor service, offers rewards to customers

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Australia’s national carrier is offering vouchers and lounge passes to frequent flyers

Qantas is offering $50 vouchers, loyalty extensions, and lounge passes to frequent flyers as part of its push to make up for delays, cancellations and lost baggage.

The airline has been in the grips of a global aviation crisis, which has been fuelled by the pandemic, staff shortages, and supply chain issues.

The home of Qantas Chief Executive Alan Joyce was also recently pelted with eggs.

“Over the past few months, too many of you have had flights delayed, flights cancelled and bags misplaced. There are good reasons why, but when it comes to what you expect from Qantas, it’s not good enough.”

ALAN JOYCE, QANTAS CHIEF EXECUTIVE

The airline says it has hired 1,500 people since April, adjusted schedules and invested $15 million to help smooth the travel experience.

“We’re already seeing a sustained improvement in baggage handling and on-time performance, and while factors out of our control like weather can have an impact on our schedule, we expect things to keep improving each week,” Joyce says.

Airlines around the world are facing similar problems as staff shortages put a strain on the airline sector.

Flights across Europe and the U.S. have been cancelled, as passengers have been forced to find alternative routes to travel.

Qantas axed thousands of jobs during the height of pandemic lockdowns. Staff were also placed on leave without pay.

The airline will release its financial results later this week.

Costa is a news producer at ticker NEWS. He has previously worked as a regional journalist at the Southern Highlands Express newspaper. He also has several years' experience in the fire and emergency services sector, where he has worked with researchers, policymakers and local communities. He has also worked at the Seven Network during their Olympic Games coverage and in the ABC Melbourne newsroom. He also holds a Bachelor of Arts (Professional), with expertise in journalism, politics and international relations. His other interests include colonial legacies in the Pacific, counter-terrorism, aviation and travel.

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There’s a 50/50 chance of a 2024 recession

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The economy has been remarkably resilient despite massive pressures – but is that about to change in 2024?

 
The US economy is in for a sharp slowdown in 2024 as a closely watched survey of top economists foresees stubbornly high inflation, a rise in unemployment and a 50% chance of recession.

#ticker today #money

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Tesla insurance sued for ‘inflated’ premiums, judge rules

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A judge has ruled that Tesla’s insurance unit must face a lawsuit alleging “inflated” premiums.

The decision comes after policyholders claimed the electric car company’s insurance division overcharged them for coverage.

The lawsuit, which was filed by a group of Tesla policyholders, alleges that the premiums charged by Tesla’s insurance unit were significantly higher than market rates for similar coverage.

The plaintiffs argue that Tesla’s insurance division engaged in unfair pricing practices, leading to overpayment by policyholders.

Tesla has not yet commented on the judge’s decision, but the lawsuit raises questions about the transparency and fairness of the company’s insurance pricing.

It also highlights the growing scrutiny on how tech companies enter and compete in traditional industries like insurance.

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Elon Musk mocks Paris Hilton’s cookware ad

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Tech mogul Elon Musk couldn’t resist poking fun at Paris Hilton’s recent cookware ad campaign after her company suspended a mysterious “X” deal.

In a tweet that quickly went viral, Musk quipped that the ad “wasn’t super convincing.”

The tweet came shortly after Paris Hilton’s company, Hilton Home Collection, announced the suspension of an undisclosed partnership, leaving fans and followers speculating about the nature of the collaboration. While the reasons for the suspension remain unknown, Musk’s tweet added a humorous twist to the situation.

Musk’s lighthearted remark sparked a flurry of reactions on social media, with some users joining in on the jest and others expressing curiosity about the nature of the suspended deal. Meanwhile, Paris Hilton herself has yet to respond to Musk’s comment, leaving many wondering if there’s more to the story than meets the eye.

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