Southwest Airlines issues apology

Published

2 years ago

October 15, 2021

Southwest Airlines has apologised for the mass disruptions to its flight network after thousands of flights were cancelled this week

The US-based airline issued an apology statement on behalf of its CEO Gary Kelly to its social media channels.

On the company’s Twitter, Kelly apologised for Southwest’s disastrous meltdown over Columbus Day weekend that separated families and ruined vacations.

The CEO addressed the company’s employees, emphasising his appreciation for their hard work during the breakdown, as well as the customers, who he said didn’t deserve what happened.

The statement reading: “This is not the experience our customers deserve”

There’s a lot to say about what happened over the last several days, but we’ll start with the most important message: we’re sorry. Cancelling thousands of flights & displacing Customers isn’t what we want for you, nor is it what you should expect from us. https://t.co/NSBotfqdkm pic.twitter.com/pM9TINNq0Q
— Southwest Airlines (@SouthwestAir) October 14, 2021

The airline said bad weather and air traffic control issues in Florida kicked off the problems, which snowballed due to its own staffing shortfall.

Orlando is one of Southwest Airlines’ largest crew bases, and its seven-hour closure on Friday prevented aircraft, pilots, and flight attendants from moving through the system.

The airline’s CEO explained that because of this, flight crews could not get to their pre-planned positions.

There’s a 50/50 chance of a 2024 recession

Published

3 hours ago

December 5, 2023

ticker NEWS

The economy has been remarkably resilient despite massive pressures – but is that about to change in 2024?

The US economy is in for a sharp slowdown in 2024 as a closely watched survey of top economists foresees stubbornly high inflation, a rise in unemployment and a 50% chance of recession.

#ticker today #money

Money

Tesla insurance sued for ‘inflated’ premiums, judge rules

Published

7 hours ago

December 5, 2023

ticker NEWS

A judge has ruled that Tesla’s insurance unit must face a lawsuit alleging “inflated” premiums.

The decision comes after policyholders claimed the electric car company’s insurance division overcharged them for coverage.

The lawsuit, which was filed by a group of Tesla policyholders, alleges that the premiums charged by Tesla’s insurance unit were significantly higher than market rates for similar coverage.

The plaintiffs argue that Tesla’s insurance division engaged in unfair pricing practices, leading to overpayment by policyholders.

Tesla has not yet commented on the judge’s decision, but the lawsuit raises questions about the transparency and fairness of the company’s insurance pricing.

It also highlights the growing scrutiny on how tech companies enter and compete in traditional industries like insurance.

Money

Elon Musk mocks Paris Hilton’s cookware ad

Published

7 hours ago

December 5, 2023

ticker NEWS

Tech mogul Elon Musk couldn’t resist poking fun at Paris Hilton’s recent cookware ad campaign after her company suspended a mysterious “X” deal.

In a tweet that quickly went viral, Musk quipped that the ad “wasn’t super convincing.”

The tweet came shortly after Paris Hilton’s company, Hilton Home Collection, announced the suspension of an undisclosed partnership, leaving fans and followers speculating about the nature of the collaboration. While the reasons for the suspension remain unknown, Musk’s tweet added a humorous twist to the situation.

Musk’s lighthearted remark sparked a flurry of reactions on social media, with some users joining in on the jest and others expressing curiosity about the nature of the suspended deal. Meanwhile, Paris Hilton herself has yet to respond to Musk’s comment, leaving many wondering if there’s more to the story than meets the eye.