The COVID-19 pandemic has taught us a lot about the importance of supply chain resilience.

As the global economy experienced disruption and volatility, businesses faced significant challenges in meeting the demands of their customers. In a recent interview, an expert shared their thoughts on the topic, stating that supply chain resilience is crucial for businesses to cope with the challenges that arise in today’s fast-paced business environment.

Pas Thomasiello, Senior Regional Director for Dematic APAC outlines that businesses must focus on making their supply chains more resilient, agile, and flexible. This requires a shift in mentality from adjusting time to adjusting case type. In other words, businesses must focus on adapting to the changing needs of their customers, rather than simply trying to meet delivery deadlines.

To achieve this, businesses must consider how automation technology can help them improve their supply chain operations. Automation technology can help businesses streamline their processes, reduce errors, and increase efficiency. By automating key aspects of their supply chain operations, businesses can free up resources to focus on more strategic initiatives.

Supply Chain Insights is sponsored by Manhattan Associates learn more here.