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New Qantas CEO will need to spend big to win back trust

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Qantas CEO Vanessa Hudson expressed her heartfelt regrets today as she acknowledged that the national carrier had failed to meet the expectations of Australians during the ongoing challenges in the aviation industry.

In a candid statement, Hudson acknowledged the frustrations and disappointments that many Australians have faced while dealing with Qantas during the COVID-19 pandemic. She cited canceled flights, delayed refunds, and customer service difficulties as areas where the airline had let down its loyal passengers.

Hudson emphasized that the airline had been grappling with unprecedented challenges due to the pandemic, including constantly changing travel restrictions, border closures, and a significant reduction in air travel demand. However, she admitted that this was not an excuse for the shortcomings in customer service and communication.

To address these issues, Qantas plans to implement a series of measures aimed at improving customer satisfaction. These include streamlining the refund process, enhancing communication channels with passengers, and investing in employee training to provide better service during difficult times.

Despite the challenges, Hudson assured Australians that Qantas was committed to playing a vital role in the nation’s recovery and reconnecting families and friends separated by the pandemic.

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Nintendo’s live presentation sets the stage to end the financial year with a bang

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PlayStation 5 has received a fresh Discord update, enhancing your social gaming experience. Connect with friends, join voice chats, and stay in the loop directly from your console.

Prepare for a thrilling showcase packed with game reveals, exclusive trailers, and updates on your favourite Nintendo franchises.

Whether you’re a fan of Mario, Zelda, or new indie titles, this Direct promises to deliver something for everyone. Mark your calendars and get ready for a gaming extravaganza!

Emily Leaney joins to discuss the latest.

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U.S. advocates for tobacco-style warning labels on social media platforms

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In an attempt to safeguard adolescent mental health, the U.S. Surgeon General has advocated for the implementation of warning labels on social media platforms.

On this episode of Ticker Hot Shots – U.S. Surgeon General Vivek Murthy looks to implement warnings on social media platforms, Adobe get sued over hidden payments, a micro-EV slots into the urban market and the Pope attends G7 to warn over the use of AI.

Ticker’s Mike Loder and Veronica Dudo discuss. #featured #trending

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China & Australia are working to strengthen ties amid panda and wine diplomacy

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Australian Prime Minister Anthony Albanese and Chinese Premier Li Li Qiang engaged in discussions concerning trade relations and human rights during a recent diplomatic meeting.

The talks aimed to address key issues affecting the economic and political relationship between the two nations.

Albanese emphasised the importance of maintaining a constructive dialogue despite recent tensions, highlighting Australia’s commitment to fostering mutually beneficial trade partnerships with China.

Professor Tim Harcourt from UTS joins to discuss. #featured #trending #global view

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