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Three simple things that Apple needs to fix

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I’ve been an Apple user ever since the Macintosh, and while I love the company, there are three simple things Apple needs to fix

Right through the Worldwide Developers Conference at Apple Park, there was a phrase we kept hearing over and over.

“This is one of the most requested features from our users.”

Apple is now a company on cruise control. The heavy lifting has been down. The marketing machine churns it out, and every update is about a 10% increase above the previous version of everything from software to hardware.

When you’re a trillion dollar company, I guess that’s how it has to be for Apple. But there’s always something to fix.

We used to complain that the yearly iPhone update was getting boring. But now we acknowledge that the iPhone is probably as good as it’ll ever be, until we can see Princess Leia appear as a hologram to ask us for help.

I’m an Apple user, and my main hour to hour experience is with the iPhone. So here are three things that I regularly hear people say that Apple needs to fix.

Personal hotspot

Apple markets itself as the company for the tech generation. And when the history books are written about this generation, it will be that we like to be on the move. Goodbye office cube, we work from cafes, from bed, from a car.

So often, that means connecting to a personal hotspot. The iPhone was remarkably late to the party in allowing users to use the phone as a hotspot, compared to its competition.

That was a long time ago, and still something that Apple needs to fix.

Here’s an example: You’re on location, and you get a call that you need to reply to an important email. You pull out the laptop, don’t see any free WIFI options, so you look for your hotspot. But it doesn’t appear in the WIFI drop down window.

So you go to your phone, all the settings are turned on. You turn them off, then back on. You turn your WIFI off and wait…. then back on. Still nothing.

So you turn your laptop WIFI off and on, and after a few seconds, it appears!

Apple, there has to be a fix!

IDEA – Allow your MacBook Air or iPad to auto-connect to your personal hotspot whenever you log on, if there are no WIFI options.

WIFI

WIFI is an Australian invention, but it’s got a long way to go. It’s still not reliable.

Our homes and offices are full of WIFI, sometimes extender routers depending on the size of the house or office. But the Apple WIFI settings rarely pick the best option for our location.

And how many times do you log on to your WIFI only to find your router is missing, for no reason?

Again, it’s one of those constant annoying features that you’d expect Apple to find a fix for.

IDEA – Why doesn’t Apple make use of AI and maps to locate where you are using the wifi from and remember it, so when you next log in, it purposefully selects the right WIFI, rather than just the last logged in.

3G-5G transition

You’re in a lift, it’s stopping every floor. The perfect time to whip out the phone and check emails, or social notifications. But the phone has switched to 3G. You persist, but no data is coming through, even though the phone is showing five bars.

You exit the lift, phone still in hand, but it just won’t go back to 5G. You turn off cellular, wait five seconds, turn it back on. Still 3G. You turn the phone off and on again, still 3G, and no data. One time it took 15 minutes to return to 5G and receiving data.

You’re in a tunnel, on the phone, the call drops out. You notice the cellular is now 3G. You get out of the tunnel, still 3G. Five minutes later, still 3G.

Again, something that Apple really needs to fix.

Every single day!

They are small issues compared to solving world hunger. But every year I watch the Apple presentations, of new exciting features, and I can’t help but ask – why don’t you fix the thing that bugs me every day?

Ahron Young is an award winning journalist who has covered major news events around the world. Ahron is the Managing Editor and Founder of TICKER NEWS.

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Trump’s ‘shock and awe’ foreign policy achieved a breakthrough in Gaza – but is it sustainable?

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Lester Munson, University of Sydney

US President Donald Trump will visit Israel and Egypt this week to oversee the initial implementation of his Gaza peace agreement, which many hope will permanently end the two-year war in the strip.

Should the peace hold, the Gaza accord will be Trump’s greatest foreign policy achievement, even surpassing the Abraham Accords of his first term that normalised relations between Israel and several Arab countries.

Given the speed with which the Trump administration has helped to negotiate the ceasefire, it is an opportune moment to assess Trump’s frenetic foreign policy at the start of his second presidential term.

The “Trump Doctrine” – the unconventional, high-energy and fast-moving approach to world affairs now pursued by the United States – has had some significant achievements, most notably in Gaza. But are these breakthroughs sustainable, and can his foreign policy approach be effective with larger geostrategic challenges?

A leaner decision-making structure

One way the Trump administration’s approach is different from previous administrations – including Trump 1.0 – is in his leaner organisation, which is more capable of implementing quick action.

Trump has revamped the national security decision-making structure in surprising ways. His secretary of state, Marco Rubio, now serves concurrently as his national security adviser. Rubio has also reduced the staff of the National Security Council from around 350 to about 150, which is still larger than many of Trump’s predecessors before Barack Obama.

There have been some missteps. Trump’s first national security adviser, Michael Waltz, tried to accommodate his need for speedy decision-making by establishing group chats on the Signal app for the small group of agency heads and senior advisers who advise Trump. This rightfully caused concerns about the security of classified information – especially after Waltz mistakenly added a journalist to a chat group – and he was subsequently ousted.

With a much smaller staff now, Rubio is implementing a more sustainable method for the president to communicate with his top advisers, mostly through Rubio himself and Trump’s powerful chief of staff, Susie Wiles.

Rubio has also led a top-down revamp of the bureaucratic foreign policy structures. Dozens of offices were eliminated, and hundreds of career professionals were laid off. Numerous political appointments, including ambassadorships, remain unfilled.

Many bureaus are now headed not by Senate-confirmed assistant secretaries, but by career foreign and civil service “senior bureau officials”. This keeps the number of politically appointed policymakers rather small – mostly in Rubio’s direct orbit – while keeping professional “implementers” in key positions to execute policy.

A reliance on special envoys

To set the stage for his own deal-making, Trump also uses his longtime friend and multipurpose envoy, Steve Witkoff, for the highest-level conversations. Without any Senate confirmation, Witkoff has become Trump’s most trusted voice in Ukraine, Gaza and several other foreign policy negotiations.

Massad Boulos, another unconfirmed Trump envoy, conducts second-tier negotiations, mostly in Africa but also parts of the Middle East.

Trump’s son-in-law, Jared Kushner, played a key role in the recent Gaza accord as well. This has raised questions of conflicts of interest. However, Trump’s emphasis on deal-oriented businessmen in diplomatic roles is intentional.

The approach appears to be very welcome in some quarters, particularly in the Middle East, where conventional diplomacy was fraught with much historical baggage.

A ‘shock and awe’ approach

On top of all this, of course, is Trump’s style and showmanship.

His most controversial statements – for example, demanding US ownership of Greenland – may seem absurd and offensive at first. However, there are genuine national security concerns over China’s role in the Arctic and the possibility an independent Greenland might serve as a wedge in a critical region. From this standpoint, establishing some US control over Greenland’s foreign policy is an entirely rational proposition.

What is unique to Trump is the pace, breadth and intensity of his personal diplomacy.

Trump’s relationship with Israeli Prime Minister Benjamin Netanyahu is a case in point. While Trump embraces Netanyahu in public and green-lights all of Israel’s military actions, he’s willing to say no to the Israeli leader in private. For example, Trump intervened to prevent Israel from annexing the West Bank immediately before the Gaza breakthrough.

In addition, Trump’s personal charm offensive with Arab leaders in the region – his first major foreign trip after Pope Francis’ funeral was to Qatar, Saudi Arabia and the United Arab Emirates – established a coalition to pressure Hamas to say yes to the deal.

It is a “shock and awe” diplomatic approach: everything, everywhere, all at once. Previous agreements and norms (including those set by Trump himself) are downplayed or discarded in favour of action in the moment.

Is there a longer-term vision?

Of course, there are downsides to the Trump approach. The past cannot be ignored, especially in the Middle East. And many previous agreements and norms were there for a reason – they worked, and they helped stabilise otherwise chaotic situations.
It very much remains to be seen whether Trump’s approach can lead to a long-term solution in Gaza. Many critics have pointed out the vagueness in his 20-point peace plan, which could cause it to fall apart at any moment.

It is not unusual for a second-term American president like Trump to focus on foreign policy, where Congress has a highly limited role and the president has wide latitude. But American presidents usually focus on achieving one big thing. Think Obama’s nuclear deal with Iran or George W. Bush’s troop surge in Iraq.

Today, in addition to the Gaza accord, Trump is pursuing separate diplomatic deals with all four major American adversaries: China, Russia, Iran and North Korea.

The logic of this is to put direct stress on the alliance of bad actors. Does Chinese leader Xi Jinping trust Russian President Vladimir Putin enough to resist Trump’s entreaties, and vice versa? How much are Russia and China worried about North Korean leader Kim Jong Un cutting a deal with Washington?

The true test of the Trump Doctrine will not be the success of the Gaza accord, but whether he can build on it to drive the West’s adversaries – mainly China and Russia – apart from each other and into weaker strategic positions.The Conversation

Lester Munson, Non-Resident Fellow, United States Studies Centre, University of Sydney

This article is republished from The Conversation under a Creative Commons license. Read the original article.

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Diane Keaton thrived in the world of humour – and had the dramatic acting chops to back it up

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Chris Thompson, Australian Catholic University

In the chilling final scene of Francis Ford Coppola’s 1972 masterpiece, The Godfather, the door to Michael Corleone’s office is closed in the face of his wife, Kay.

It simultaneously signified the opening of many more doors for the career of actor Diane Keaton.

In that film, so heavily dominated by male actors, Keaton more than holds her own. For someone who would become known for her daffy, comic style, it showed us she also had serious dramatic acting chops.

The multi-award-winning actor, producer and director has died at the age of 79. She leaves behind a legacy of memorable roles in films that include classics such as The Godfather and Annie Hall, spanning genres from comedy to drama.

First steps on stage

Keaton started life in Los Angeles as Diane Hall on January 5 1946. The eldest child of Dorothy and Jack Hall, she was the only one of her siblings – brother Randy and sisters Robin and Dorrie – to show interest in the theatre. It came about in an unconventional way.

When she was “eight or nine”, she told NPR’s Fresh Air in 2004, her mother won “Mrs Los Angeles”

I remember sitting down [in the audience] watching her being crowned. It was that she was the perfect homemaker. […] I did not want to be a happy homemaker, that did not appeal to me. But I did want to go on stage. I saw that that was something that did appeal to me. There she was in the theatre, and I saw the curtain open and there was my mother. And I thought, ‘I think I like that for myself’.

Her career began as a teenage Blanche in Santa Ana High School’s production of A Streetcar Named Desire.

In her 2011 memoir, Then Again, she remembers her father coming backstage:

I could tell he was surprised by his awkward daughter – the one who’d flunked algebra and smashed the new Ford station wagon. For one thrilling moment, I was his Seabiscuit, Audrey Hepburn, and Wonder Woman rolled into one.

She began drama studies at nearby Santa Ana College but soon dropped out, took her mother’s maiden name – Keaton – and travelled to New York to study at the Neighbourhood Playhouse.

In a mini-dress wearing a beret.
Diane Keaton photographed in 1969.
Nick Machalaba/WWD/Penske Media via Getty Images

In 1968, after a stint in summer stock, she was cast as an understudy in Hair on Broadway. She was 19 and famously refused to do the nude scene.

“It wasn’t for any sort of philosophical reason,” she told the New York Times in 1972, “It was just that I was too scared.”

Silver screen breakout

Her heart was set on the big screen which, of course, meant starting out on the small screen in shows like The FBI (“The worst thing I have ever done,” she told the New York Times. “I was unanimously, resoundingly bad!”) and Night Gallery.

Instead, it was theatre that led to her breakout screen roles.

In 2023, Francis Ford Coppola revealed to Hollywood Reporter he had seen Keaton in Hair.

He later told Keaton he cast her in The Godfather because,

although you were to play the more straight/vanilla wife, there was something more about you, deeper, funnier, and very interesting. (I was right).

Allen plays a guitar while Keaton watches.
Woody Allen and Diane Keaton in a scene from Allen’s 1971 film Play It Again, Sam.
FilmPublicityArchive/United Archives via Getty Images

Then she auditioned for a new theatrical comedy, Play it Again, Sam, by up-and-coming comedian Woody Allen. That turned out to be what’s known in romantic comedies as a meet cute.

It led not only to their much-publicised relationship, but to a significant collaboration in eight films including the 1977 hit Annie Hall.

For that role, Keaton won the Oscar for best actress. And her costume, designed by Ruth Morley, made her a fashion icon of the 70s. She also gave us the whimsical phrase, “la di dah”.

It’s often thought that Annie Hall was about her relationship with Allen, but as she told the New York Times, “It’s not true, but there are elements of truth in it”.

A force

For the next five decades, Keaton would become a Hollywood force.

She had comic roles in films like The First Wives Club (1996), Something’s Gotta Give (2003) and the Father of the Bride franchise. Alongside these comedies were remarkable dramatic roles in Looking for Mister Goodbar (1977), Reds (1981), The Little Drummer Girl (1984), Crimes of the Heart (1986), Marvin’s Room (1996) and two more Godfather films.

She was also a notable director of films like Unstrung Heroes (1995), Hanging Up (2000), Heaven (1987) and even an episode of Twin Peaks.

Keaton smiles while Gould gestures.
Diane Keaton and Elliott Gould in a scene from the 1989 movie The Lemon Sisters.
Michael Ochs Archives/Getty Images

In addition to Annie Hall’s Oscar, BAFTA and Golden Globe, she received Oscar nominations for Reds, Marvin’s Room and Something’s Gotta Give (for which she won her second Golden Globe). She was also nominated for a Tony, two Emmys and another seven Golden Globes.

Despite much-publicised relationships with Al Pacino, Woody Allen and Warren Beatty, Keaton chose to remain single her whole life. In her 50s, she adopted two children, Dexter and Duke.

On the red carpet.
Keaton with her co-stars in 2023’s Book Club: The Next Chapter, L-R Mary Steenburgen, Jane Fonda, Candice Bergen and Keaton.
Dimitrios Kambouris/Getty Images

A rich creative life

Keaton made comedy look easy but told the New York Times in 1977 that “both comedy and drama are equally difficult”.

She later told Fresh Air,

You’re constantly battling with yourself when you’re acting in a [dramatic] part, at least I am. Because it’s just not that easy for me. I think I’m more inclined to live comfortably in the world of humour.

Either way, we were the richer for her creative life and are the poorer for her loss.The Conversation

Chris Thompson, Lecturer in Theatre, Australian Catholic University

This article is republished from The Conversation under a Creative Commons license. Read the original article.

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How do Triple Zero calls actually work? A telecommunications expert explains

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Mark A Gregory, RMIT University

Making a call to triple zero (000) for a life threatening or time-critical emergency is something most of us learn how to do when we first use a phone.

But do you know how a Triple Zero call actually works?

While it might seem simple, there are many steps involved between you calling Triple Zero, and paramedics, police or firefighters arriving to help. And as the recent Optus Triple Zero outage that left multiple people dead highlights, there are also several points of potential failure.

A federal responsibility

First, some important background.

The federal government is responsible for telecommunications nationally. It has put in place legislation and regulations for the operation of Emergency Call Services – the technical term for Triple Zero.

The Australian Communications and Media Authority regulates and monitors the provision of Triple Zero under Part 8 of the Telecommunications (Consumer Protection and Service Standards) Act 1999.

The first step

The very first step in the process is, of course, a person making a call to Triple Zero – or the international emergency number (112). People with a speech or hearing impairment can also use the 106 text-based service, provided by the National Relay Service.

You don’t need a sim card to call Triple Zero – nor a plan with a mobile phone company. However, you do need to be within an area with some network coverage.

Mobile phones connect to phone towers using radio waves that oscillate at a frequency within one of the spectrum bands allocated for mobile networks. The transmission equipment located on the phone tower receive the signal being carried on the radio waves and convert it into digital data. This data is then carried across the mobile phone core network via optic fibres (or sometimes microwaves or satellite) to its destination.

Sometimes your network provider – for example, Optus, Vodafone/TPG or Telstra – may have no coverage where you are, but another network provider will. If this case, you will see an “Emergency calls only” message on your phone, and your call will be sent through an alternative network. This process is known as “camp-on”.

But this process can sometimes fail, as the recent Optus outage demonstrated. It was caused by an upgrade to a key system which only affected the Triple Zero network – not the regular network. Optus’s mobile towers did not stop transmitting – or, in technical terms “wilt”. This prevented Optus phones from connecting to the Telstra or Vodafone mobile networks to make Triple Zero calls.

This was similar to another Optus Triple Zero outage – one that thankfully didn’t have fatal consequences – that occurred in November 2023 that resulted in a national outage of the entire Optus network.

But if you find yourself within the 5 million square kilometres of Australia currently without any mobile coverage at all, you will not be able to make a Triple Zero call.

A flow chart showing the steps in the Triple Zero ecosystem.
While it might seem simple, there are many steps involved between you calling Triple Zero, and paramedics, police or firefighters arriving to help.
The Conversation, CC BY

What happens next?

The Triple Zero call (provided it goes through) then goes to the nominated emergency call service operator in Australia – currently Telstra. It is responsible for the system that connects calls from the telecommunication carrier networks to the state and territory emergency service organisations.

To fulfil this responsibility, Telstra has Triple Zero emergency service call centres located around Australia.

After answering the Triple Zero call, a call centre operator will ask the caller about the emergency at hand, then transfer them to the relevant emergency service organisation, such as the ambulance, fire or police.

Trained personnel will then handle the call and dispatch an emergency response team.

How is Triple Zero going to improve?

A review of the November 2023 Optus national outage identified the need for a Triple Zero custodian. The custodian would be responsible for overseeing the efficient functioning of the Triple Zero ecosystem, including monitoring the end-to-end performance of the ecosystem.

Earlier this week, the federal government introduced legislation to parliament to enshrine the powers of the custodian into law. Under this legislation, the custodian will be able to demand information from telecommunications companies such as Optus. This will enable it to not only monitor Triple Zero performance, but also identify risks and respond more quickly to outages.

Direct-to-device mobile technology is also currently being developed which will enable calls to Triple Zero that are connected through Low Earth Orbit satellites. This will be a major improvement to safety nationwide – particularly for people living in regional and remote areas, and during emergencies such as fires and floods.

Earlier this year, an amendment to the Telecommunications Act 1997 passed Parliament that enhances consumer safeguards. These safeguards include strengthening mobile network operator obligations.

Last month the federal government also released draft legislation for a universal outdoor mobile obligation. This would require mobile operators to provide reasonable and equitable access to outdoor mobile coverage across Australia.

So hopefully in the next couple of years, Australians should be able to make calls to Triple Zero – no matter where they find themselves.The Conversation

Mark A Gregory, Associate Professor, School of Engineering, RMIT University

This article is republished from The Conversation under a Creative Commons license. Read the original article.

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