AI trends in 2025 promise to transform business operations by automating repetitive tasks and enhancing efficiency across industries.

In Short

AI is revolutionising industries by improving efficiency and job satisfaction, with key trends emerging in agentic AI by 2025. Successful implementation requires careful risk assessment, dedicated roles, and a proactive approach to enhance operations and customer experience.

Patrick “PJ” Jean, Chief Product & Technology Officer of ABBYY, joins to discuss the emerging AI trends that will reshape businesses in 2025 and beyond.

Emerging trends in AI in 2025 include agentic AI, which can enact real-world actions through digital interfaces and physical devices.

This trend stems from advancements in hierarchical planning, allowing AI to project outcomes and take actions autonomously on behalf of users.

AI has the potential to alleviate repetitive tasks in jobs, thereby enhancing job satisfaction and productivity.

Industries like healthcare and finance have effectively leveraged AI, contributing to improved diagnostics and risk modelling, despite facing regulatory challenges.

In healthcare, AI aids in faster, more accurate diagnosis and personalised medicine, while finance uses AI for cost reduction and risk management.

For businesses looking to implement AI, it is essential to assess risks carefully and start with areas that offer low risk and high reward.

Establishing a culture of AI implementation is crucial, as companies that successfully integrate AI into their operations often have dedicated AI departments and officers.

These companies take a proactive approach to enhance customer experience and operational efficiency through AI.

Understanding how to navigate AI adoption is essential for businesses aiming to stay competitive in the evolving technology landscape.

Small businesses should automate now, utilising affordable AI tools for efficiency amid slower adoption by larger companies.

In Short

Small businesses have a unique opportunity to adopt automation technologies, enabling them to implement AI tools quickly and enhance operational efficiency. Despite the benefits, fewer than 10% of companies globally are embracing automation, leaving a significant opportunity for those willing to engage with it.

The current environment presents the best opportunity for small businesses to adopt automation technologies.

Jeff Tilly, CEO of Muncly, emphasises that small businesses can swiftly implement AI tools, while larger corporations face challenges due to bureaucratic processes.

Historically, technology was often accessible only to large enterprises, but advancements have enabled small and medium-sized companies to benefit from cost-effective software solutions.

Affordable AI tools allow smaller firms to automate tasks, enhancing their operational efficiency without the need for extensive technical resources. Small businesses can automate customer support and improve visitor interactions through AI agents, providing around-the-clock service.

To identify processes that would benefit from automation, Tilly suggests focusing on tasks that are both frequent and costly. By replacing repetitive and expensive processes with automation, businesses can free up employees for more creative work.

Despite the clear benefits, Tilly notes that less than 10% of companies globally are effectively embracing automation. Many are hesitant, but this landscape offers a significant opportunity for those willing to engage with technology, potentially allowing them to outperform competitors.

For those interested in further exploration of automation and business technology, Jeff Tilly has launched a YouTube channel where he shares insights and guidance on these topics.

Adrian Kelly explores diverse meanings of success and the mindset shifts needed to tackle modern challenges in “The Success Complex.”

In Short

Adrian Kelly’s The Success Complex examines various success interpretations, highlighting mindset and overlooked skills like opportunity creation. He advocates for a collaborative approach to success and emphasises the importance of resilience, rest, and understanding in achieving collective well-being.

Adrian Kelly’s book, The Success Complex, explores diverse interpretations of success. He emphasises the importance of mindset in addressing modern challenges and seizing opportunities.

Success is often seen as personal wealth, career milestones, or social status. However, a broader perspective reveals that it is much more than individual achievement. It is a mindset—one that requires adaptability, resilience, and a willingness to create opportunities.

A key aspect of success is the ability to recognise and seize opportunities. History and personal stories alike demonstrate how preparedness and observation can lead to breakthroughs. Whether it’s a student winning a competition through perseverance or a leader strategically using circumstances to their advantage, success often hinges on awareness and action.

Studies show that success is not just about talent or intelligence but also about the ability to manage stress and avoid burnout. Incremental exposure to challenges, combined with proper recovery, can build long-term endurance, allowing individuals to thrive even under pressure.

Moreover, success does not exist in isolation. A collaborative approach—where individuals support each other’s growth—can lead to greater achievements for all.

Ultimately, true success lies in helping each other thrive. Adrian Kelly’s book, The Success Complex is now available to purchase worldwide.