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Navigating important conversations with Debra Roberts

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For more than 20 years, 5 days a week, 6 hours a day, Debra Roberts has had conversations with people who find it challenging to say what they want to say at home and at the office.

She work swith many companies to improve the communication of their staff as it directly affects productivity, company culture and creates an atmosphere of stress, tension, and even turnover.

Roberts talks to people who are not living the life they want because they don’t know how to communicate with the important people in their life.

When there’s a breakdown in communication, people usually disconnect from each other. And when you don’t know how to recover or start the conversation, things can fall apart.

It feels complicated and layered. But not to her.

Roberts’ communication model, the Relationship Protocol® (the RP) can change everything. It will give you the tools you need to have everyday interactions and address difficult topics too.

When you know how to say what you want to say, the shift from feeling frustrated and uncertain to self-assured can happen fast.  

Whether it’s an inner office problem, a situation that shattered your confidence, or you’re having trouble communicating with a loved one… it can help. Let her teach you the RP model.

If you’re motivated and ready to feel more equipped to say what’s on your mind, feel heard, and express yourself with confidence, then you’ve come to the right place. 

And she promises, there’s nothing fancy here. These are practical, actionable, and common-sense tools that you can use in ALL types of interactions.  

For starters, take my Benefit of the Doubt challenge and experience a small sample of the power and simplicity of this work for yourself. 

For more, head to her website.

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Leaders

SMEs struggle in global supply chains: Building national trade resilience

Bronwyn Reid highlights challenges for SMEs in global supply chains and the need for national trade resilience

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Bronwyn Reid highlights challenges for SMEs in global supply chains and the need for national trade resilience

In Short:
– Bronwyn Reid highlights challenges SMEs face in global supply chains, including unclear requirements and limited capacity.
– Trust and ESG compliance are critical for SMEs, requiring large companies to simplify their demands for better relationships.

Bronwyn Reid from Small Company, Big Business highlights the challenges that small and medium-sized enterprises (SMEs) face within global supply chains and emphasizes the importance of building national trade resilience.

Reid identifies a “gap effect” in the relationship between large firms and SMEs, consisting of three key disconnects. Large companies often impose stringent requirements on SMEs, which may lack the resources to meet them, resulting in unclear expectations and frequent changes. Many SMEs struggle to keep up due to limited capacity and staffing constraints.

Significant potential

She stresses that national trade resilience depends on the depth of supply chains, not just cost efficiency. Shallow supply chains are vulnerable, as demonstrated during the disruptions caused by COVID-19. In Australia, the economic relationship between large companies and SMEs is valued at around $500 billion, highlighting significant potential to strengthen these partnerships.

Trust has become a critical factor in supply chain relationships, alongside delivery times and pricing. According to the Edelman Trust Barometer, 78% of people trust their employers, while only 64% trust businesses more broadly. Environmental, Social, and Governance (ESG) compliance has also become essential, but SMEs face challenges navigating complex and shifting requirements. Reid advises SME owners to simplify their approach to ESG, while urging large companies to adjust their expectations to better support smaller partners.

For more information, visit Bronwyn Reid.


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Co-Living: A modern solution to Australia’s housing crunch

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Yannick Ieko highlights co-living as an evolved, secure housing solution for mature renters in Australia’s tight market

In Short:
– Co-living is an upgraded rooming house offering safe, shared accommodation for mature tenants needing housing.
– Properties accommodate up to nine households and feature hotel-like suites alongside shared living spaces.

Co-living is emerging as a smart, modern alternative to traditional housing, offering safe and high-quality shared living spaces.

Unlike student accommodations focused on socializing or parties, this model is designed for mature individuals navigating Australia’s tight housing market and seeking affordable, comfortable homes.

A typical co-living property accommodates up to nine households while retaining the exterior of a standard home. Interiors are thoughtfully designed to balance privacy and community living, featuring five to nine hotel-quality suites, each with a spacious bedroom, en-suite bathroom, and kitchenette. Common areas include a main kitchen, living room, and outdoor space, creating a welcoming environment for residents to connect.

High demand

According to Yannick Ieko from The Harmony Group, co-living offers cost-effective housing solutions for tenants, with room prices averaging around $200,000 in desirable locations. Investors also benefit, as properties in prime areas tend to appreciate over time. Multiple households renting simultaneously generate strong cash flow, while the model’s low vacancy risk makes it a relatively safe investment. High demand and limited supply further enhance its appeal to property buyers.

Regulatory requirements classify co-living houses as 1B residential dwellings, ensuring safety standards are met while streamlining construction and approval processes. One of the main challenges for expanding co-living is the limited availability of specialized funding from lenders.

For more information, visit theharmonygroup

 


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Sendle’s closure impacts Australia’s small business logistics

Jimmy Wu discusses Sendle’s closure and its negative impact on small businesses and competition in Australia’s logistics sector

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Jimmy Wu discusses Sendle’s closure and its negative impact on small businesses and competition in Australia’s logistics sector

In Short:
– Sendle’s closure highlights challenges for Australian startups and small businesses, reducing competition and raising prices.
– Small businesses struggle with Australia Post’s dominance, lacking volume for bargaining and support.

The recent closure of Sendle has cast a spotlight on the increasing pressures facing startups and small businesses in Australia’s logistics sector. As competition shrinks, delivery costs are rising and service levels are declining, leaving businesses to navigate a more challenging landscape.

For many small enterprises, reliable logistics is critical—not just for day-to-day operations, but for the growth of their ecommerce operations.

Jimmy Wu from Zappy Australia joins Ticker to explain how these changes are impacting small businesses differently from larger players. Startups often face tighter margins and fewer alternatives, meaning that even small increases in shipping costs or delays in service can have outsized effects. “For smaller businesses, every delay or extra cost compounds quickly,” Wu explains. “This can influence customer satisfaction, cash flow, and ultimately the ability to scale.”

Potential solutions

The current situation echoes earlier exits in the industry, such as Temando in 2019, which also left gaps in logistics services for smaller enterprises. Wu suggests that the future of ecommerce growth in Australia will depend heavily on innovation in logistics, from more flexible delivery options to technology-driven efficiency improvements. Potential solutions may include collaboration between smaller logistics providers, increased use of digital platforms, and alternative shipping models tailored for startups.

As the sector evolves, small businesses must remain nimble and proactive in adapting to these challenges. Understanding the shifting logistics landscape and exploring innovative solutions will be key for companies looking to thrive in Australia’s increasingly competitive market.

For more information, visit Zappy.

#SmallBusinessAustralia #SendleClosure #LogisticsChallenges #EcommerceGrowth #StartupStruggles #DeliveryCosts #FreightFiasco #TickerInsights


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