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Do we need a regulatory framework on Generative AI?

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Platforms like ChatGPT have taken the world by storm but analysts are painting another picture about its impacts

Millions of people have used OpenAI’s ChatGPT since it launched in November 2022.

The web-based platform works by answering prompts in a concise manner. It has become the latest tool to cause technological disruption across nearly every industry.

Dr Jim Webber, who is the Chief Scientist at leading graph database and analytics company, Neo4j, said the tool should be banned in Australian schools and universities.

“To be clear, I don’t think regulation will ever win this battle. It’s always on the back foot.

“Instead of focussing on the technology, we should create a policy environment that helps inform the use of that technology rather than constraining it,” he said.

ChatGPT has been used in graph technology, from providing more intuitive context to elevating the overall user experience and coding processes.

It has also been used in the classroom, where students and teachers alike are using it for their research.

“ChatGPT is trained on a range of documents. These are documents from around the internet.

“Like all computer systems, there is an element of ‘garbage in, garbage out,'” Dr Webber said.

Businesses have also used the generative AI tool to boost their profits and maximise efficiencies. It has become a common tool used in workplaces, particularly where redundancies during Covid-19 have come to light.

“One of my colleagues actually asked ChatGPT about the computer science that I had done with another computer scientist that I had never worked with.

“ChatGPT then confidently answered about the amazing discovers that me and this computer scientist had done together. It was very convincing, the English was very fluent but it was all nonsense because I had never worked with that person,” Dr Webber said.

Graph technology can play an important role in the fight against cybercrimes, which are on the rise internationally.

It is the tool capturing data relationships to model real-world relationships between a range of unique entities.

It has been used across the public sector, logistics, supply chain, manufacturing and financial services.

Neo4j is a graph database management system. The company has worked with customers like the Commonwealth Bank of Australia, Telstra, and Tabcorp

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Experts question social media ban’s effectiveness for youth

Debate over social media ban: Alex Coates advocates education over enforcement, warns of risks for youth and community connections

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Debate over social media ban: Alex Coates advocates education over enforcement, warns of risks for youth and community connections

In Short:
– The ban aims to enforce social media protocols for the younger generation.
– Alex Coates argues for education over enforcement, highlighting challenges in monitoring restrictions.

A new ban on certain social media platforms aims to establish protocols for children’s online usage, but experts question its effectiveness.

Alex Coates from Interactive Australia highlights the challenges of policing such restrictions and suggests that education on safe social media habits may be more effective than enforceable laws.

Emerging platforms like Yope and Lemonade are already attracting young users looking to bypass the initial bans, raising concerns about enforcement. Coates points to the lack of a reliable digital ID system as a significant hurdle, making it difficult to control who accesses certain platforms.

Marginalised and regional communities could face unintended consequences, as social media often serves as a key communication tool. Experts warn that failing to discuss online safety at home may exacerbate domestic issues, while the shift to less regulated platforms could increase risks to mental health, cybersecurity, and digital resilience.

Coates encourages families and individuals to seek more information and join the ongoing dialogue with Interactive Australia.

For more information, visit Interactive.


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AI scams target Australian shoppers during festive season

AI scams surge as Australian retailers prep for record holiday spending, risking consumer losses and heightened fraud detection challenges

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AI scams surge as Australian retailers prep for record holiday spending, risking consumer losses and heightened fraud detection challenges

In Short:
– Australian shoppers are projected to spend $6.8 billion over Black Friday to Cyber Monday, attracting fraudsters.
– Australians are losing nearly $1,700 per person to sophisticated AI-generated scams, nearly double last year’s loss.

The Australian Retail Association projected shopper spending at $6.8 billion over Black Friday to Cyber Monday, viewed as a prime opportunity for fraudsters. According to Adyen country manager, Hayley Fisher, recent Adyen Index findings reveal Australians lost nearly $1,700 each to scams, primarily driven by AI technologies. AI advancements are making scams more convincing, leading consumers to fall victim to fraudulent emails mimicking trusted brands. Retailers face sophisticated fraud leveraging AI, with scams designed to mimic genuine shopping behaviours. The festive period is crucial for retailers seeking new customers while managing the challenge of distinguishing legitimate shoppers from fraudsters.

Consumers are advised to be vigilant during this shopping season, verifying URLs and being cautious with card details. Retailers are urged to employ advanced AI-based fraud detection tools, moving away from outdated methods that fail to combat modern fraud tactics.

Adyen implements its “Adyen uplift” method, incorporating behavioural signals to enhance fraud detection and prevention. Retailers should evaluate the effectiveness of their strategies post-Black Friday to refine approaches for Cyber Monday. Additionally, there is a push for improved customer experiences as retailers streamline payments both online and in-store to manage customer flow efficiently.

For more information, visit Adyen.


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Regional small businesses thrive through digital marketing strategies

Regional small businesses thrive as marketing improves and technology enhances growth potential amid rising city living costs, says Sarah Cann

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Regional small businesses thrive as marketing improves and technology enhances growth potential amid rising city living costs, says Sarah Cann

In Short:
– Small businesses outside major cities are growing due to better marketing, streamlined systems, and strategic focus.
– The internet enables regional businesses to connect with wider audiences and scale operations effectively.

Small businesses outside major cities are experiencing rapid growth due to enhanced marketing, streamlined operations, and focused strategies. Rising living costs in urban areas are prompting many entrepreneurs to seek opportunities in regional markets.The internet and technological advancements enable these businesses to reach local, national, and international audiences more easily. Transitioning from local to national mindsets is facilitated by digital marketing and online platforms.

Sarah Cann from Powered by Sarah Cann, highlights the importance of effective, integrated marketing for small businesses. She refers to this as “functional marketing,” stressing the need for a solid marketing foundation rather than reliance on trends. Expert marketing advice is recommended for sustainable growth.

Regional businesses often benefit from authenticity, as owners typically serve as the face of their brands, fostering strong connections with customers. Their agility allows them to adapt quickly compared to larger enterprises. Building community, both online and offline, is vital for cultivating loyalty and customer relationships.

Cann offers a comprehensive approach to marketing, including market research, strategy, product development, and digital advertising. She provides flexible services, functioning as a fractional chief marketing officer or collaborating with existing teams.

For more information, visit Powered by Sarah Cann


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