Leaders

Creating exceptional customer experiences

Published

4 years ago

June 15, 2021

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Jason Bradshaw created his first business at fourteen, selling telecommunications and computer equipment in the Australian regional city of Toowoomba. In the lead up to this, he was inspired by books like The Pursuit of Wow! by Tom Peters, which opened his eyes to the power of customer and employee experience.

Jason tested and implemented strategies for improving experience in a variety of sectors, including telecommunications, retail, media, finance, automotive, health, and not-for-profit. He worked with companies including Telstra, Target Australia, Fairfax Media, New South Wales Government, SingTel Optus, and Volkswagen Group Australia, and he sat on the boards of ACON Health Limited and Oz ShowBiz Cares / Equity Fights AIDS.

A cornerstone of Jason’s career has been an unwavering commitment to improving the lives of customers and employees. During his time in the telecommunications industry, he implemented ideas for improving customer experience in a number of verticals by over 100 percent. In retail and media, his initiatives to improve efficiencies by focusing on customer and employee experience saved tens of millions of dollars in a matter of months and improved employee retention by double digits year on year. Additionally, he has led transformational programs resulting in tens of millions in revenue improvement.

So far you have read about how Jason is passionate about customers and employees, but it would be remiss not to mention that Jason has led transformations in everything from procurement functions to sales.

Jason has been in the ‘trenches’ consistently delivering transformative results – his ultimate passion is helping individuals and organisations, grow and achieve their goals.

For more information, head to https://www.jasonsbradshaw.com/

Leaders

‘May God bless you and guide you’: Biden’s farewell letter to Trump revealed

Biden’s farewell letter to Trump shows civility, wishing him well, highlighting a tradition that transcends political divides.

Published

13 hours ago

January 23, 2025

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Former President Joe Biden’s farewell letter to President Trump shows civility, wishing him well, highlighting a tradition that transcends political divides.

This letter was made public by Fox News and showcases a rare moment of civility between these two polarising figures in American politics.

In the letter, Biden expresses his best wishes for Trump and his family as he departs from the presidency.

Biden’s note reads:
“Dear President Trump,

As I take leave of this sacred office, I wish you and your family all the best in the next four years. The American people – and people around the world – look to this house for steadiness in the inevitable storms of history, and my prayer is that in the coming years will be a time of prosperity, peace, and grace for our nation.

May God bless you and guide you as He has blessed and guided our beloved country since our founding.

Joe Biden 1-20-25.”

The letter concludes with a prayer for guidance and blessings for Trump, reflecting the sentiments often associated with presidential transitions.

This gesture may be viewed as a simple act of goodwill or simply as politics at play.

Leaders

Medmate sparks a future of accessible, tech-driven care

Published

3 days ago

January 21, 2025

ticker NEWS

Technology innovation transforms healthcare accessibility

The Inspired CEO unpacks the latest trends in health and wellbeing that are transforming the business world. From the rise of global CEOs to the lifestyle of digital nomads, discover how innovative wellness practices are driving success and longevity in the modern business landscape.

Hosted by Kate Save, CEO of Be Fit Food.

In this episode, Kate is joined by Ganesh Naidoo, a medical leader and entrepreneur with over 20 years in healthcare. As the Founder, CEO, and Medical Director of Medmate, he has created a virtual care platform to make healthcare accessible to everyone, anytime.