Leaders

Creating exceptional customer experiences

Published

3 years ago

June 15, 2021

ticker NEWS

Jason Bradshaw created his first business at fourteen, selling telecommunications and computer equipment in the Australian regional city of Toowoomba. In the lead up to this, he was inspired by books like The Pursuit of Wow! by Tom Peters, which opened his eyes to the power of customer and employee experience.

Jason tested and implemented strategies for improving experience in a variety of sectors, including telecommunications, retail, media, finance, automotive, health, and not-for-profit. He worked with companies including Telstra, Target Australia, Fairfax Media, New South Wales Government, SingTel Optus, and Volkswagen Group Australia, and he sat on the boards of ACON Health Limited and Oz ShowBiz Cares / Equity Fights AIDS.

A cornerstone of Jason’s career has been an unwavering commitment to improving the lives of customers and employees. During his time in the telecommunications industry, he implemented ideas for improving customer experience in a number of verticals by over 100 percent. In retail and media, his initiatives to improve efficiencies by focusing on customer and employee experience saved tens of millions of dollars in a matter of months and improved employee retention by double digits year on year. Additionally, he has led transformational programs resulting in tens of millions in revenue improvement.

So far you have read about how Jason is passionate about customers and employees, but it would be remiss not to mention that Jason has led transformations in everything from procurement functions to sales.

Jason has been in the ‘trenches’ consistently delivering transformative results – his ultimate passion is helping individuals and organisations, grow and achieve their goals.

For more information, head to https://www.jasonsbradshaw.com/

Leaders

Harris, Biden & Trump unite for 9/11 ceremony

Published

6 hours ago

September 12, 2024

ticker NEWS

New York City has marked 23 years since the 9/11 terror attacks that claimed nearly 3,000 lives and reshaped the nation.

Families of the victims gather at the 9/11 Memorial, keeping a sacred promise to remember the fallen with six moments of silence.

These moments mark key events from that tragic morning: the strikes on the Twin Towers, the Pentagon, and the crash of Flight 93 in Pennsylvania.

Also a moment of unity on the campaign trail, as President Biden, Trump, and Vice President Kamala Harris came together at the 9/11 ceremony. #featured #trending

Leaders

Trump vs. Harris: deciding the winner and loser of the great debate

Published

12 hours ago

September 12, 2024

ticker NEWS

Kamala Harris and Donald Trump squared off in their first and possibly only debate, with both sides taking some big swings.

Harris wasted no time poking fun at Trump’s rallies, even daring viewers to see for themselves.

That dig clearly got under Trump’s skin.

At one point, Trump bizarrely claimed immigrants were eating pets in Ohio – a claim swiftly debunked by the moderators.

Harris hit Trump hard on his election fraud claims, reminding voters that 81 million Americans fired him in 2020.

Things heated up when the two accused each other of using the Justice Department for political attacks – calling each other threats to democracy. #featured #trending #hotshots