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Leaders

Creating exceptional customer experiences

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Jason Bradshaw created his first business at fourteen, selling telecommunications and computer equipment in the Australian regional city of Toowoomba. In the lead up to this, he was inspired by books like The Pursuit of Wow! by Tom Peters, which opened his eyes to the power of customer and employee experience.

Jason tested and implemented strategies for improving experience in a variety of sectors, including telecommunications, retail, media, finance, automotive, health, and not-for-profit. He worked with companies including Telstra, Target Australia, Fairfax Media, New South Wales Government, SingTel Optus, and Volkswagen Group Australia, and he sat on the boards of ACON Health Limited and Oz ShowBiz Cares / Equity Fights AIDS.

A cornerstone of Jason’s career has been an unwavering commitment to improving the lives of customers and employees. During his time in the telecommunications industry, he implemented ideas for improving customer experience in a number of verticals by over 100 percent. In retail and media, his initiatives to improve efficiencies by focusing on customer and employee experience saved tens of millions of dollars in a matter of months and improved employee retention by double digits year on year. Additionally, he has led transformational programs resulting in tens of millions in revenue improvement.

So far you have read about how Jason is passionate about customers and employees, but it would be remiss not to mention that Jason has led transformations in everything from procurement functions to sales.

Jason has been in the ‘trenches’ consistently delivering transformative results – his ultimate passion is helping individuals and organisations, grow and achieve their goals.  

For more information, head to https://www.jasonsbradshaw.com/

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Leaders

LSD microdosing could be a breakthrough in depression treatment

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Breakthrough in mental health – world’s first clinical trials for take-home micro-dosing of LSD are underway.

Researchers have initiated the world’s first clinical trials involving the micro-dosing of a proprietary form of LSD as a potential at-home treatment for depression.

The study, spearheaded by leading mental health experts, aims to explore the therapeutic benefits of self-administered micro-doses in alleviating symptoms of depression.

This innovative approach, focused on personalised mental health care, marks a departure from traditional methodologies, signalling a potential revolution in how individuals manage their mental well-being.

Justin Hanka, Co-founder behind MindBio Therapeutics Corp, provides his first-hand insights on this mental health development.

#medical #mental health #lsd

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Leaders

How to manage a successful & cost-effective side gig

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Exploring the evolution of service providers in a cost-conscious beauty market.

In an era marked by a desire for economic efficiency, individuals are increasingly turning to platforms that connect consumers with cost-effective side gigs and services.

This shift is particularly evident in the realms of beauty, fitness, and massage, where individuals seek both affordable options and opportunities to offer services on the side.

With the rise of platforms connecting consumers to cost-effective services, there’s a broader inquiry into the potential expansion of these offerings into other service categories and even other countries.

Bhawna Singh, Founder and CEO of Be My Freelancer.com, shares her personal experiences & insights into this field. #business #beauty #money

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Leaders

Who will be the winners and losers of EV adoption?

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The Australian Government has proposed the first ever fuel efficiency standard & sets regulations for Electric Vehicles.

The proposed standards will impact both traditional internal combustion engine vehicles and electric vehicles, encouraging a comprehensive shift towards eco-friendly transportation.

Electric vehicle manufacturers, such as Tesla, Nissan, and Hyundai, are likely to benefit from increased consumer interest in eco-friendly options.

Traditional automakers that have invested in hybrid and electric technologies, such as Toyota and Ford, may also find themselves on the winning side.

However, those lagging behind in the development of fuel-efficient vehicles may face a more challenging road ahead.

To discuss in detail, Matt Hobbs, CEO at Motor Trades Association of Australia, provides his insights into the realm of EVs and Government regulations. #ev #cars #tech

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