If you’ve flown through Amsterdam’s Schiphol Airport in the past year, you may have noticed something a little…off.

Long security lines, angry passengers, worker strikes, delayed or lost baggage…it’s enough to make even the most seasoned traveler break out into a cold sweat.

So what’s going on at one of Europe’s busiest airports? Let’s take a closer look.

The root of the problem appears to be a labor shortage.

In the spring of 2020, the airport began experiencing unprecedented chaos due to a lack of staff. This situation has only continued in the months since, much to the ire of airlines and travelers alike.

In an effort to cope with the shortage, the airport has been forced to reduce flight capacity.

This has infuriated major airlines such as KLM, which has been vocal in its condemnation of the airport. In response, Schiphol has promised to improve communication with airlines and do whatever it takes to get back up to speed.

KLM says the situation is “damaging our reputation among passengers who are keen and willing to travel after the extended Covid crisis.”

In the meantime, travelers can expect more of the same: long lines, delays, and lost baggage. So if you’re planning a trip to Amsterdam anytime soon, be sure to pack your patience along with your passport.