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Tech

Should you message your boss on Facebook?

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A U.S. appeals court has ruled that social media messaging platforms are appropriate for workplace communication

A U.S. court has ruled it acceptable for employees to use social media messaging platforms to send workplace requests to employers.

A unanimous ruling at a Virginia Court found that a worker who used Facebook Messenger to seek emergency medical leave from their employer was well within their rights to do.

This is despite it contravening company policy.

The matter was escalated to court when the employer refused to accept this form of communication, and later fired to employee for job abandonment.

On appeal, the court found that the employee had used Facebook Messenger in the past to communicate with their employer about workplace matters.

This established a mode of communication as both acceptable and relevant on this platform.

The original policy denying the use of Facebook Messenger as an official form of communication was overturned.

The outcome of this case has set an interesting precedent in terms of internal communication policies and procedures within workplaces.

Some workplaces already use Facebook’s Workplace platform as an official internal collaborative space, where it is acceptable for employees and employers to communicate.

However, other organisations have what could be described as official and unofficial communication channels.

Official and unofficial channels

Organisational policies, procedures and processes may clearly state what the official channels are (e.g. email) when employees are communicating with employers.

This can be in relation to confidential matters and issues relating to their employment, such as applying for sick leave.

However, they can fail to capture the everyday ‘unofficial’ communication taking place on social media channels between employers and employees.

The outcome of this ruling sends a clear message to employers about responding to employees via ‘unofficial’ social media channels like Facebook Messenger and WhatsApp.

This recent decision has proven that social media can be considered as official in the eyes of the law. It’s most likely going to become a more common channel as the world of social media continues to grow.

Internal policies must be reflective of the communication channels being used within organisations or employers must adhere to their own policies to ensure they are also upheld by the entire workplace.

Report by Dr. Karen Sutherland, University of the Sunshine Coast and Dharana Digital 

Dr Karen Sutherland is a Senior Lecturer at the University of the Sunshine Coast where she designs and delivers social media education and research. Dr Sutherland is also the Co-Founder and Social Media Specialist at Dharana Digital marketing agency focused on helping people working in the health and wellness space.

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World leaders, CEOs gather at Paris AI summit

World leaders and CEOs converge at Paris AI summit to discuss advancements and the future of technology.

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World leaders and CEOs converge at Paris AI summit to discuss advancements and the future of technology.

In Short

World leaders and CEOs met in Paris to discuss the rapid advancements and implications of artificial intelligence. The summit focused on collaboration, ethical guidelines, and strategies to prepare for an AI-driven future.

World leaders and CEOs convened in Paris at an AI summit to discuss the rapid advancements in artificial intelligence.

The event brought together key figures from various sectors to explore the implications of AI technology.

Topics of discussion included the potential benefits of AI, regulatory frameworks, and ethical considerations around its deployment.

Participants highlighted the need for collaboration between governments and the private sector to harness AI responsibly.

The summit aimed to foster dialogue on the challenges and opportunities presented by AI advancements.

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OpenAI rejects Musk’s $97.4 billion takeover bid

OpenAI’s Sam Altman rejects Musk’s $97.4 billion bid, calling it competitive, as tensions rise with conflicting interests.

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OpenAI’s Sam Altman rejects Musk’s $97.4 billion bid, calling it competitive, as tensions rise with conflicting interests.

In Short

OpenAI has rejected Elon Musk’s $97.4 billion takeover bid, viewing it as a competitive strategy. The company’s CEO, Sam Altman, and its board members, including Bret Taylor, have ongoing rivalries with Musk amid broader industry dynamics.

OpenAI has officially rejected Elon Musk’s $97.4 billion takeover bid.

Sam Altman, CEO of OpenAI, described Musk’s offer as a competitive strategy rather than a genuine acquisition attempt.

The board of OpenAI, which manages both its nonprofit and for-profit sectors, has not received any formal communication regarding the bid from Musk.

Currently, OpenAI is in the process of raising a funding round that could elevate its valuation to $300 billion, nearly double its previous worth.

A notable point of contention arises from Bret Taylor, former chairman of Twitter, who now oversees OpenAI’s board and has previously had disagreements with Musk over the Twitter acquisition.

In response to the takeover bid, Altman light-heartedly remarked on social media: “No thank you, but we’ll buy Twitter for $9.74 billion if you want.”

This exchange highlights ongoing rivalries in the tech sector and the strategic manoeuvres of influential figures like Musk and Altman.

As the landscape continues to evolve, it remains to be seen how these developments will impact both OpenAI and Musk’s future endeavours.

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Rising Ticketmaster scams: how to protect yourself from fraud

Rising cyber scams target Ticketmaster users, exploiting emotional connections; experts advise on protective measures against fraud.

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Rising cyber scams target Ticketmaster users and exploiting emotional connections.

In Short

Cyber scams targeting Ticketmaster users are on the rise, exploiting emotions and rushing fans into poor decisions. To avoid falling victim, individuals should verify offers, access official websites, and enhance security with measures like two-factor authentication.

Cyber scams targeting Ticketmaster users are increasing, causing significant vulnerability to fraud.

The rise of these scams is linked to three vulnerabilities: emotional connections to performances, reliance on digital platforms, and ease of access to scams.

Scammers exploit the fear of missing out (FOMO), particularly during high-demand events like Taylor Swift’s concerts.

Fans often rush into purchasing tickets without verifying the legitimacy of the offers, leading to poor decision-making.

If someone falls victim to a scam, their recourse is limited, often relying on Ticketmaster or other platforms for support.

Many fraudulent websites mimic legitimate ticket sellers, tricking users into entering personal information.

To avoid falling for scams, individuals should take their time, scrutinise offers, and ensure they access official websites directly.

Steve Tcherchian, Chief Product Officer and Chief Information Security Officer at XYPRO joins to discuss how to counter these cyber attacks.

Implementing two-factor authentication on ticketing platforms provides an additional layer of security.

While there are no guarantees to stop scams, ticket platforms must enhance their security measures.

Issues with customer service and support during scams can exacerbate the situation for victims.

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