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Qantas Airways named ‘Spirit of Disappointment’ in Shonky awards

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Qantas Airways

Qantas Airways has been crowned the winner of the Shonky Awards amid customer dissatisfaction

Qantas Airways has been labelled the ‘Spirit of Disappointment’ during this year’s Shonky Awards, or ‘Shonkys’ by Consumer advocacy group ‘Choice’.

The ‘shonkys’ are designed to recognise “worst of the worst products and services” offered in the nation.

Steggles, VetPay, Bloomex and Zega Digital cookware are the other brands that have also been named and shamed.

Credit: Choice Shonky Awards

But this is the third time Qantas has been crowned the winner.

It comes after months of lost luggage, long wait times, cancelled flights and the airline’s controversial flight credits scheme.

Choice chief executive Alan Kirkland says Qantas has seemingly gone out of its way to earn the award.

He says “people are still paying premium prices to fly Qantas, but it’s clear from the complaints, they’re not getting a premium service.”

But a spokesperson for the airline has slammed the award, saying it is out of date.

Qantas believes its performance has improved, with customers redeeming more than $1 billion in COVID-related flight credits.

The carrier also notes “no one is disputing the fact it had issues earlier this year”.

William is an Executive News Producer at TICKER NEWS, responsible for the production and direction of news bulletins. William is also the presenter of the hourly Weather + Climate segment. With qualifications in Journalism and Law (LLB), William previously worked at the Australian Broadcasting Corporation (ABC) before moving to TICKER NEWS. He was also an intern at the Seven Network's 'Sunrise'. A creative-minded individual, William has a passion for broadcast journalism and reporting on global politics and international affairs.

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FirstCitizens agrees to buy Silicon Valley Bank

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FirstCitizens has agreed to buy Silicon Valley Bank in a multi-billion dollar deal

 
First Citizens BancShares has officially agreed to buy Silicon Valley Bank.

SVB was seized by regulators following a run on the lender.

First Citizens has now entered into a purchase and assumption agreement for all deposits and loans.

The deal includes the purchase of about $72 billion SVB assets at a discount of $16.5 billion.

The CEO of First Citizens says the deal “has been a remarkable transaction that should instil confidence in the banking system.”

Just two weeks ago, few people outside the tech industry had even heard of Silicon Valley Bank.

The midsize California lender imploded – shaking the foundations of the entire global financial system.

As clients withdrew $42 billion in the span of a single day, state and federal regulators were forced to swoop in and help. #trending #featured

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Brace for impact: Passenger activates emergency slide on Delta flight

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Passenger activates emergency slide on a Delta Air flight bound for Seattle

 
A scary situation for those passengers onboard Delta Air Flight 1714 after a passenger activated one of the aircraft’s emergency slides.

An individual has been arrested after opening one of the plane’s doors and exiting via the emergency exit slide as the crew prepared for takeoff from Los Angeles to Seattle.

The incident on the Delta flight took place around 10:40 a.m. local time on Saturday, while the plane was stationary at LA’s international airport.

The Boeing 737 was on the runway holding to taxi for takeoff when the passenger exited the aircraft.

The individual was initially detained by Delta staff before being arrested by local law enforcement.

The Federal Aviation Administration says customers are being reaccommodated on a new aircraft – apologising for any inconvenience and delay. #trending #featured

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Silicon Valley Bank could be saved as First Citizens swoops in

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First Citizens BancShares reportedly in talks to acquire Silicon Valley Bank following the collapse of the tech-heavy lender

First Citizens BancShares is in advanced talks to acquire Silicon Valley Bank following the collapse of the tech-heavy financial lender.

First Citizens could reach a deal before the day ends to purchase SVB from the Federal Deposit Insurance Corp.

Executives are yet to confirm or deny the reports.

Sources say no final decision has been made and talks could still fall through.

Of course, just a few weeks ago, few people outside the tech industry had even heard of Silicon Valley Bank.

The midsize California lender imploded – shaking the foundations of the entire global financial system.

As clients withdrew $42 billion in the span of a single day, state and federal regulators swooped in.

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