Two passengers on an Air Canada flight bound from Seattle to Montreal faced an unsettling dilemma when they were asked to occupy seats that were still wet and tainted with vomit residue from a previous flight.
Susan Benson, a fellow passenger on the August 26th flight, shared the incident on Facebook, which has since gone viral, aiming to hold the airline accountable for the situation.
The unpleasant ordeal began when passengers noticed a foul odor in their vicinity, ultimately realizing it was emanating from the unsanitary seats. Air Canada had attempted a hasty cleanup after the previous flight, but it fell short of providing a thorough cleaning.
After raising concerns with a flight attendant, the passengers conveyed their inability to endure a five-hour flight under such conditions. Despite their calm and firm insistence, the flight attendants explained that it was a miscommunication with the cleaning crew, but all seats were occupied, leaving them with no alternative.
Subsequently, the pilot presented the passengers with two choices: disembark voluntarily and arrange their own alternative flights or be escorted off by security personnel and placed on a no-fly list. The latter option was chosen, and the passengers were escorted off the plane.
The flight experienced a 31-minute delay but eventually reached Montreal safely. Susan Benson’s Facebook post aimed to prompt Air Canada to address the issue and ensure a better passenger experience.
