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Insta’s newest features to boost user experience and prevent future chaos

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Heading to twitter to discover that Instagram is having an outage is a thing of the past thanks to a new Insta feature.

The newest feature coming to your Insta feed

Whether it’s FOMO or your company’s lifeline depends on it, there’s nothing more stressful than when Instagram has an outage right before you get into your favourite Reel.

Not to mention the utter chaos users experienced when both Instagram and Facebook went down twice last week.

That’s why, in an attempt to avoid recurring meltdowns, Facebook Inc is testing a new feature to notify users of outages or technical issues directly on the app.

“We’re committed to sharing more information about the nuts and bolts of Instagram, and we recently published posts on how our algorithms work and how Search works,” Instagram says.

“Today we’re announcing two new features to help give people more information about Instagram outages and their account status, directly in the app.”

The testing will occur over a few months, running only in the United States.

The new feature will notify users in their Activity Feed about when an outage has occurred and when it’s resolved.

However, only major outages will be detected or when Instagram sees its users looking for answers.

“Just like any experiment, this may be something we roll out more widely, but we want to start small and learn.”

“And if it makes sense to, we’ll expand to more people.”

Changes to “support request”

In addition to this new feature, Instagram is making changes to its “support request” feature.

In a new tool dubbed “account status”, users will have access to information regarding their content distribution and whether they’re at risk of having their account disabled.

If users believe they have been wrongly reported, they’ll be able to request a review directly from the feature.

The account status tool is expected to make its debut within the coming months.

Instagram will continue to update their users on the progress of both features, with an announcement on the results of their outage notification tool and account status feature to come in the next few months.

Written by Rebecca Borg

Tech

Facebook, YouTube remove Bolsonaro video with false vaccine claim

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Facebook and YouTube have both removed videos from their platforms featuring Brazil President Jair Bolsonaro, in which the leader makes a false claim that COVID-19 vaccines are linked to developing AIDS.

Both sites said the video violated their policies.

“We removed a video from Jair Bolsonaro’s channel for violating our medical disinformation policy regarding COVID-19 for alleging that vaccines don’t reduce the risk of contracting the disease and that they cause other infectious diseases, and that they cause other infectious diseases,” YouTube said in a statement.

Last month, YouTube moved to remove vaccine misinformation of all kinds from its platform, and has removed more than 1 million videos related to COVID-19 vaccine misinformation since the pandemic began.

Earlier this year, YouTube removed videos from Bolsonaro’s official channel where he recommended using hydroxychloroquine and ivermectin against COVID-19, two drugs that are proven to be ineffective in the treatment of the disease.

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End of scam calls? UK telco’s agree to auto-block

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Complaints from UK citizens being harassed with scam calls have been heard by the country’s telco giants

Britain’s major telecommunication company’s have agreed to automatically block almost all internet calls coming from abroad if they pretend to be from UK numbers, Ofcom has confirmed.

Scammers have been using internet-based calling technology to make it look like a phone call or text is coming from a real telephone number within Britain, rather than opting for a “No Caller ID”

Almost 45 million consumers were targeted by scam calls this summer.

Ofcom said it expected the measures to be introduced at pace as a “priority”.

Approximately 45 million consumers were targeted by phone scams this summer. | Image: File

Currently, just one telco, TalkTalk, has implemented the new plans

Other phone networks such as Vodafone are still exploring methods of making it work.

“We’ve been working with telecoms companies to implement technical solutions, including blocking at source, suspicious international calls that are masked by a UK number,”

said Lindsey Fussell, Ofcom’s networks and communications group director.
Lindsey Fussell (Ofcom)

“We expect these measures to be introduced as a priority, and at pace, to ensure customers are better protected.”

She added tackling the phone scams issue was a “complex problem” that required a coordinated effort from the police, government, other regulators and industry.

The move follows months of discussions between Ofcom and the UK telecoms industry.

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Business

Facebook papers – over 10,000 internal documents leaked

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More than ten thousand pages of internal documents have been found, exposing Facebook’s illegal dealings

CNN uncovered the company’s reluctance to prevent violence on its platform in “At risk” countries like Ethiopia, that is currently in a civil war.

Additionally, Facebook has been previously exposed for and has been found to still be recruiting, buying and selling domestic servants

A Facebook spokesperson said “the company prohibits human exploitation” and the platform has been combatting human trafficking for many years.

This all comes as Facebook whistleblower Frances Haugen’s legal council revealed the documents to Congress

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