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Facebook and Instagram return online after global outage chaos

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A major outage hit Facebook and its Instagram and WhatsApp platforms across the world, with the platform slowly coming back online after a six-hour outage

The company said it was “aware that some people are having trouble accessing Facebook app” and it was working on restoring access.

The outage is believed to be caused by DNS routing problems, however the exact cause hasn’t been confirmed by Facebook.

The Domain Name System is an integral element of how traffic on the internet is routed.

However, after a DNS issue like this, it could take hours for everything to work properly on every network.

Facebook CTO apologies for outages

“We are experiencing networking issues and teams are working as fast as possible to debug and restore as fast as possible,” the outgoing CTO said.

“*Sincere* apologies to everyone impacted by outages of Facebook powered services right now. We are experiencing networking issues and teams are working as fast as possible to debug and restore as fast as possible,” he tweeted.

NYT reporter Sheera Frenkel has reported that Facebook employees are unable to even access their own building due to their entry badges failing.

Employees told The Verge they were using work-provided Outlook email accounts, allowing Facebook workers to email each other but unable to send or receive emails from external addresses.

Users reported being unable to access Facebook all around the world, a rare happening.

Is this Facebook’s biggest outage?

This is the worst outage for Facebook since 2008, when a bug knocked Facebook offline for about a day, but the service only had 80 million users then.

Facebook has experienced similar widespread outages with its suite of apps this year in March and July.

Facebook’s most recent major outage took place in 2019, when apps like Facebook, Instagram and WhatsApp became inaccessible for nearly 24 hours.

Facebook is losing millions as outages continues

Tech

Facebook, YouTube remove Bolsonaro video with false vaccine claim

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Facebook and YouTube have both removed videos from their platforms featuring Brazil President Jair Bolsonaro, in which the leader makes a false claim that COVID-19 vaccines are linked to developing AIDS.

Both sites said the video violated their policies.

“We removed a video from Jair Bolsonaro’s channel for violating our medical disinformation policy regarding COVID-19 for alleging that vaccines don’t reduce the risk of contracting the disease and that they cause other infectious diseases, and that they cause other infectious diseases,” YouTube said in a statement.

Last month, YouTube moved to remove vaccine misinformation of all kinds from its platform, and has removed more than 1 million videos related to COVID-19 vaccine misinformation since the pandemic began.

Earlier this year, YouTube removed videos from Bolsonaro’s official channel where he recommended using hydroxychloroquine and ivermectin against COVID-19, two drugs that are proven to be ineffective in the treatment of the disease.

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End of scam calls? UK telco’s agree to auto-block

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Complaints from UK citizens being harassed with scam calls have been heard by the country’s telco giants

Britain’s major telecommunication company’s have agreed to automatically block almost all internet calls coming from abroad if they pretend to be from UK numbers, Ofcom has confirmed.

Scammers have been using internet-based calling technology to make it look like a phone call or text is coming from a real telephone number within Britain, rather than opting for a “No Caller ID”

Almost 45 million consumers were targeted by scam calls this summer.

Ofcom said it expected the measures to be introduced at pace as a “priority”.

Approximately 45 million consumers were targeted by phone scams this summer. | Image: File

Currently, just one telco, TalkTalk, has implemented the new plans

Other phone networks such as Vodafone are still exploring methods of making it work.

“We’ve been working with telecoms companies to implement technical solutions, including blocking at source, suspicious international calls that are masked by a UK number,”

said Lindsey Fussell, Ofcom’s networks and communications group director.
Lindsey Fussell (Ofcom)

“We expect these measures to be introduced as a priority, and at pace, to ensure customers are better protected.”

She added tackling the phone scams issue was a “complex problem” that required a coordinated effort from the police, government, other regulators and industry.

The move follows months of discussions between Ofcom and the UK telecoms industry.

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Business

Facebook papers – over 10,000 internal documents leaked

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More than ten thousand pages of internal documents have been found, exposing Facebook’s illegal dealings

CNN uncovered the company’s reluctance to prevent violence on its platform in “At risk” countries like Ethiopia, that is currently in a civil war.

Additionally, Facebook has been previously exposed for and has been found to still be recruiting, buying and selling domestic servants

A Facebook spokesperson said “the company prohibits human exploitation” and the platform has been combatting human trafficking for many years.

This all comes as Facebook whistleblower Frances Haugen’s legal council revealed the documents to Congress

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