Backlash leads to removal of “Dear Sydney” spot.

The visitor industry is embracing digital technology to elevate guest experiences through enhanced navigation and personalised journeys.

Smart solutions such as guides, real-time data, and interactive tools are transforming how people explore spaces, offering improved accessibility and engagement.

As industries such as tourism, events, and hospitality embrace these innovations, they are poised to create more connected, seamless visitor journeys that bridge the gap between the physical and digital realms.

Andi Mastrosavas, Chief Executive of the world-first Experience Design software Pladia, joins to share their crucial insights into the visitor industry. #featured

Source: Pladia