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Are we on track to become a cashless society?

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Australia and New Zealand have some of the lowest rates of cash used in the world, so what does it mean for businesses as consumer behaviours shift?

Bob Dylan once penned a famous song called “The Times They Are A-Changin'” back in 1963, and that title could not be truer 60 years later.

With the ability to move – and transact with – money without needing to have it in your hand, things have been progressing towards a cashless society.

Goods and services can be purchased at the tap of a card or a beep on your phone, and this trend has been noted in FIS Global‘s annual report, the Global Payment report.

“What we’re seeing at the moment is a clear trend of consumers moving towards digital alternative payment methods,” Senior Vice-President & General Manager, Global eCom, APAC at Worldpay from FIS Phil Pomford described to Ticker News Insight. “Customers are really looking for choice and convenience.

“If you look at the Buy Now, Pay Later scene, there’s been huge growth over time, and continue to maintain a sort of market share – around about 14 per cent – in the next three to four years.”

Pomford notes a transition from even using credit cards to having a digital wallet.

“Digital wallets have really overtaken credit card usage, especially online,” he adds. “And they’re now around about 31 per cent in Australia versus 28 per cent in the credit cards, and we think that trend will continue.”

So, what does the future of the cashless society start to look like a few more years down the track?

“We’ll see an evolution of the Buy Now Pay Later space with some regulations, obviously, coming down the pipe as well,” Pomford revealed.

“It will still remain a really strong popular choice to consumers.”

If that’s the consumer side, what about business merchants? How are they preparing their companies for this new ‘way’ of doing things without exchanging physical cash or swiping cards?

“I think it’s critical that businesses merchants, as we call them, really do stay ahead of the trends,” Pomford asserts. “They need to be aware of what, and where, consumers are moving towards.

“For example, making sure you’re providing the right wallets for your consumers to use in your market – that might be Apple Pay or Samsung Pay just to name a few.

“It is also ensuring you invest in your technology, making sure it is a seamless, safe and convenient experience for the consumer.”

For more information about FIS Global, head to their website, or view more information about the report here.

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AI Baby Sleep Help: How Technology Is Changing Parenting

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AI offers personalised support to overwhelmed parents seeking smarter solutions for baby sleep challenges.

In Short:
– Parents are seeking effective sleep solutions for babies, with AI offering personalised support.
– Camille Jaramis aims to simplify parenting information by providing tailored and empathetic AI responses.

Parents are increasingly seeking effective ways to help their babies sleep. Artificial intelligence is emerging as a solution, providing personalized support to families overwhelmed by information. Camille Jaramis from Ask Yawn shared insights into the challenges parents face. She highlighted that while parenting isn’t inherently broken, the existing system often complicates things. With her background as a certified sleep consultant, Jaramis aims to simplify parenting information.Banner

The abundance of resources can overwhelm parents. Jaramis compared parenting advice to a vast library, where finding specific information feels daunting. The solution is a librarian-like tool that interacts with parents to find tailored resources quickly.

Jaramis emphasised the importance of clarity for parents, noting that every child’s journey is unique. Traditional search engines often lead to generic advice, making it challenging to find relevant solutions. AI can streamline this process by delivering tailored responses instead of overwhelming the user.Download the Ticker app

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Businesses overlook global connectivity amidst rising AI investments

Global businesses overlook critical network connectivity amid rising AI investments, prompting calls for reassessment of digital infrastructure needs

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Global businesses overlook critical network connectivity amid rising AI investments, prompting calls for reassessment of digital infrastructure needs.

In Short:
– Global expansion is crucial, but AI investments often neglect essential network connectivity.
– Most leaders seek growth in new markets, yet secure infrastructure support is widely overlooked.

Expanding globally is increasingly vital for businesses. However, growing investments in AI are leading leaders to overlook seamless connectivity across borders. Tim Sullivan from Coevolve highlighted the importance of global connectivity in a recent discussion. Operating in 82 countries, Coevolve offers insight into the current challenges leaders face.

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New complexities in security and compliance are increasing. Although significant investment is directed towards AI, the network infrastructure to support it is being neglected. Research reveals 45% of investment targets AI, yet only about 8% is allocated for secure network architecture. There is a notable discrepancy regarding how global connectivity is achieved across different regions.


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AI transforms business operations and decision-making processes

AI revolutionises business operations, boosting efficiency, innovation, and decision-making while tackling complex challenges across various industries

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AI revolutionises business operations, boosting efficiency, innovation, and decision-making while tackling complex challenges across various industries

In Short:
– AI is reshaping organisations by enhancing workflows, customer engagement, and decision-making across industries.
– Companies must adopt responsible AI practices and ensure specialist knowledge within executive teams for informed decisions.

Artificial intelligence is reshaping organisational operations, improving workflows, customer engagement, and strategic decision-making across industries. Lauren Hawker-Zafer from Squirro discussed the key business challenges AI is helping to address.AI is crucial for navigating complex ecosystems. It enhances efficiency and unlocks growth opportunities. Recently, AI transitions from an advantage to essential for resilience and innovation. Squirro focuses on productivity, operational cost reduction, and unifying work processes.

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Benefits of AI are measurable, driving tangible results like faster project delivery and reduced operational costs. Improved forecast accuracy and real-time predictive analytics enhance supply chain efficiency with visible impacts on customer experience.

Future Preparations

Organisations must prepare for the next AI adoption wave, with a focus on responsible AI practices. Different countries are adopting varied approaches; the US favours rapid experimentation, while the EU promotes a slower, regulated method. Understanding AI developments is essential, and having AI specialists within executive teams is increasingly important for informed decision-making.

For more information on Squirro, visit squirro.com. Their podcast, Redefining AI, provides accessible insights into AI developments and how to adopt secure, private, and scalable AI solutions in organisations.


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