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Are we on track to become a cashless society?

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Australia and New Zealand have some of the lowest rates of cash used in the world, so what does it mean for businesses as consumer behaviours shift?

Bob Dylan once penned a famous song called “The Times They Are A-Changin'” back in 1963, and that title could not be truer 60 years later.

With the ability to move – and transact with – money without needing to have it in your hand, things have been progressing towards a cashless society.

Goods and services can be purchased at the tap of a card or a beep on your phone, and this trend has been noted in FIS Global‘s annual report, the Global Payment report.

“What we’re seeing at the moment is a clear trend of consumers moving towards digital alternative payment methods,” Senior Vice-President & General Manager, Global eCom, APAC at Worldpay from FIS Phil Pomford described to Ticker News Insight. “Customers are really looking for choice and convenience.

“If you look at the Buy Now, Pay Later scene, there’s been huge growth over time, and continue to maintain a sort of market share – around about 14 per cent – in the next three to four years.”

Pomford notes a transition from even using credit cards to having a digital wallet.

“Digital wallets have really overtaken credit card usage, especially online,” he adds. “And they’re now around about 31 per cent in Australia versus 28 per cent in the credit cards, and we think that trend will continue.”

So, what does the future of the cashless society start to look like a few more years down the track?

“We’ll see an evolution of the Buy Now Pay Later space with some regulations, obviously, coming down the pipe as well,” Pomford revealed.

“It will still remain a really strong popular choice to consumers.”

If that’s the consumer side, what about business merchants? How are they preparing their companies for this new ‘way’ of doing things without exchanging physical cash or swiping cards?

“I think it’s critical that businesses merchants, as we call them, really do stay ahead of the trends,” Pomford asserts. “They need to be aware of what, and where, consumers are moving towards.

“For example, making sure you’re providing the right wallets for your consumers to use in your market – that might be Apple Pay or Samsung Pay just to name a few.

“It is also ensuring you invest in your technology, making sure it is a seamless, safe and convenient experience for the consumer.”

For more information about FIS Global, head to their website, or view more information about the report here.

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Young author Maya Ahmed publishes debut novel at 13

Young author Maya Ahmed publishes debut novel at 13, blending ’80s sci-fi and mystery with teenage themes

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Young author Maya Ahmed publishes debut novel at 13, blending ’80s sci-fi and mystery with teenage themes

In Short:
– Maya Ahmed published her first novel, Operation R.A.D. at 13, blending sci-fi and mystery with teen struggles.
– Maya aims to become a renowned author and hopes her book will someday be adapted into a film.

At just 13 years old, Maya Ahmed has made her literary debut with Operation R.A.D., a gripping sci-fi mystery. Set in the vibrant 1980s, the novel follows a group of teens as they navigate friendship, loyalty, and bullying while facing a global threat. Maya’s love for ’80s sci-fi, combined with her own teenage experiences, gives the story a unique and authentic perspective.

Balancing schoolwork and writing, Maya dedicated early mornings and after-school hours to bring her novel to life. She began with detailed character sketches and a structured plot outline before expanding them into a full narrative filled with suspenseful scenes and an exciting climax.

Her father, Santo Ahmed, highlights Maya’s determination and the unwavering support of their family in pursuing her dreams. Maya encourages other young writers to stay focused, avoid distractions, and follow their passions. She hopes Operation R.A.D. will not only inspire readers but also one day be adapted for the big screen.

Operation R.A.D. was published by Hembury Books and is now available on Amazon.

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UAE and Saudi Arabia lead MENA’s gaming economy

UAE and Saudi Arabia drive gaming economy growth, positioning MENA as global industry leader, says Chris Hewish from Xsolla

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UAE and Saudi Arabia drive gaming economy growth, positioning MENA as global industry leader, says Chris Hewish from Xsolla

In Short:
– UAE and Saudi Arabia are committed to fostering a thriving local gaming market through government initiatives.
– The MENA region is rapidly growing as a gaming market, with revenue projected to reach $8 billion.

The Middle East is fast emerging as a global gaming hotspot, with the UAE and Saudi Arabia driving growth. Once considered secondary markets, both nations are now positioning the MENA region as a central player in a sector worth billions, supported by ambitious government strategies.

Chris Hewish, president of Xsolla, says this growth is intentional. Governments are creating the infrastructure, policies, and investment frameworks needed for long-term, sustainable gaming ecosystems, focusing on attracting talent, capital, and leading global companies.

Gaming powerhouse

UAE has become a focal point with its Gaming 2033 initiative, which simplifies visas, business licences, and access to funding. The country has attracted more than 350 gaming companies, including international giants like Riot and Ubisoft, while drawing talent from the UK and beyond. Saudi Arabia, through Vision 2030, is taking a complementary but distinct approach, investing heavily in local studios and acquiring stakes in global firms such as Savvy Games and Electronic Arts, aiming to build a strong domestic gaming ecosystem.

The MENA gaming market has surged from $3 billion to $8 billion annually, powered by a young, tech-savvy population with disposable income and high digital adoption. The Gulf is rapidly becoming a gaming powerhouse, with both Dubai and Riyadh contributing in their own ways. For Hewish, this is more than market expansion — it’s a strategic push to diversify economies and cement the MENA region as a major force in the global gaming industry.

For more information, you may visit Xsolla


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Understanding spikes versus sustainable growth in business

Raffy Sgroi discusses sustainable growth vs temporary spikes in business performance for lasting success and balance

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Raffy Sgroi discusses sustainable growth vs temporary spikes in business performance for lasting success and balance

In Short:
– Raffy Sgroi explains that growth is sustainable and requires a strong team, unlike short-term spikes from trends.
– Businesses should focus on systems and leadership for lasting success, ensuring they aren’t reliant on the owner’s presence.

Raffy Sgroi from Sage Advice highlights a crucial distinction in business performance: the difference between temporary spikes in results and genuine, sustainable growth.

True growth is defined by a business’s ability to scale sustainably, maintaining quality and stability without added stress. It is not simply about becoming faster, bigger, or chasing rapid expansion—a mindset often associated with hustle culture that rarely lasts.

In contrast, a spike represents a short-lived increase in results, typically driven by seasonal promotions, viral trends, or one-off marketing campaigns. While spikes can boost numbers temporarily, they do not equate to long-term success. Genuine growth, on the other hand, is marked by consistent demand increases, measurable improvements such as higher conversion rates, and a stable foundation for the future.

Financial metrics

Many businesses make the mistake of attempting rapid scaling without a solid team or infrastructure in place. To transform a spike into sustained growth, it is essential to strengthen the team, ensure the repeatability of successful initiatives, and maintain a close understanding of financial metrics—including cash flow and revenue—rather than relying solely on an accountant’s reports.

Sgroi recommends analyzing business performance over 90-day cycles and regularly monitoring key metrics. Assessing operational capacity before taking on new expenses is critical, as unchecked expansion can create unnecessary stress and inefficiencies.

Ultimately, true business success lies in the ability to operate independently of the owner’s daily involvement. Sustainable growth supports a healthy work-life balance and is grounded in strong leadership, disciplined processes, and strategic planning.

Raffy Sgroi can be found at sage.au or on LinkedIn for further insights into building scalable, enduring businesses.

 


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