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The Rise of Lightweight eCommerce

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Small businesses feel the pressure as interest rates and cost-of-living expenses rise

The environment is becoming increasingly unpredictable, making it challenging for small businesses to thrive. However, there is a silver lining in the form of eCommerce, which is experiencing significant growth in one particular segment: lightweight items like socks.

Andres Herrero of the Sydney Sock Project explains how the business has been able to grow alongside Sendle and the power of ShipStation’s automated delivery solutions, saving money and time.

Founder and CEO of Sendle, James Chin Moody shares how their team is placed to assist small business with unique and affordable packaging options. Sendle is keeping delivery efficient whilst remaining sustainable as their customers have come to expect, despite the gloomy economic conditions.

With interest rates and inflationary pressures on the rise, small businesses are being squeezed from all sides. This unpredictable environment has made it challenging for small business owners to make long-term plans and investments. However, one area that is experiencing significant growth is eCommerce, particularly in the lightweight items segment.

Sophia Pope from ShipStation outlines the several reasons why these lightweight products are experiencing such significant growth. Firstly, the pandemic of course accelerated a shift to online shopping, as consumers look for more convenient ways to shop.

With many brick-and-mortar stores closing their doors, eCommerce has become the go-to shopping destination for many consumers. This trend is expected to continue in 2023 and beyond, making eCommerce a critical channel for small businesses to reach customers.

Small Business Insight is sponsored by Sendle find out more about how your business can get involved with their sustainable shipping solutions

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Effective payment solutions to overcome e-commerce challenges

E-commerce faces challenges from low consumer confidence, high costs, and the need for better payment solutions to drive growth.

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E-commerce faces challenges from low consumer confidence, high costs, and the need for better payment solutions to drive growth.

E-commerce businesses face challenges due to weak consumer confidence, limited margins, and increased costs.

Improving payment solutions can support growth without adding to expenses.

Saran Talasila from exactly.com discusses the integration of payment solutions.

One major challenge businesses encounter is negotiating competitive commercial offers. Rising inflation has made it difficult for consumers to make purchases.

Merchants need access to cost-effective solutions to navigate current economic conditions.

Market uncertainties also hinder e-commerce growth as new businesses struggle to establish themselves and manage costs associated with payment options.

Different countries require various payment methods, necessitating flexibility in payment systems to accommodate diverse consumer preferences.

The concern over low margins and high acquisition costs arises when businesses expand into new markets. Establishing local companies can help reduce these costs, as companies focusing on Europe face higher fees.

International payments can increase profits by allowing businesses to target global markets beyond the UK.

Exactly.com is a rapidly growing payment solutions provider in the UK, regulated by the FCA. They offer a range of payment options including Visa, MasterCard, Apple Pay, and Google Pay, as well as alternative methods tailored to specific countries.

For more information, visit exactly.com or follow them on all social media platforms.

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Dining, travel, and entertainment are merging for the ultimate cultural experience

Dining, travel, and entertainment converge, reshaping experiences and prioritising personal connections in a post-COVID world.

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Dining, travel, and entertainment converge, reshaping experiences and prioritising personal connections in a post-COVID world.

In Short:
Dining and tourism are merging to create unique experiences that foster personal connections, as people seek meaningful interactions and memorable outings. Despite rising costs and challenges for owners, initiatives like Menu Club aim to craft engaging culinary adventures that tell cultural stories, catering to consumers’ desire for intimacy and immersion.

Dining, travel, and entertainment are merging to enhance food and tourism experiences.

Melissa Pepers from Menu Club discussed these trends, highlighting a growing desire for personal connections within dining and travel.

People are choosing intimate, off-the-beaten-path experiences and seeking meaningful interactions with chefs and venue owners.

While the pandemic didn’t create new trends, it accelerated changes, emphasising the importance of memorable outings, especially amid the ongoing cost of living crisis.

Many consumers are now less inclined to dine out regularly, choosing to stay home unless dining experiences justify the expense.

Owners face challenges such as rising costs and staff shortages, leading to menu homogenisation, making dining feel less unique.

The decrease in dining frequency points to a shift in consumer priorities rather than a lack of interest in dining out.

Menu Club aims to address these changes by creating engaging dining experiences that tell the stories of various cultures through food.

As diners seek deeper connections and more immersive experiences, Menu Club’s unique approach—akin to ‘Disneyfication’—offers intimate experiences that transport individuals to different worlds.

By weaving cultural stories into meals, the initiative encourages diners to connect with chefs and engage in meaningful culinary adventures.

In a landscape where consumers desire exciting and memorable dining options, creative and thematic meals can provide the escape they seek.

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How AI can enhance rather than undermine brand communication

AI transforms brand communication, urging businesses to balance efficiency with authenticity to uphold credibility, says expert Jasmin Hyde.

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AI transforms brand communication, urging businesses to balance efficiency with authenticity to uphold credibility.

As AI transforms communication, businesses face the challenge of ensuring technology enhances rather than undermines their messaging authenticity.

Jasmin Hyde, founder of Hyde and Seek Communications, emphasised that while AI offers cost-effective and efficient content creation, an over-reliance can harm brand credibility.

AI-generated content may lack uniqueness, leading to a perception of sameness across posts, particularly on platforms like LinkedIn. This “press release déjà vu” effect can erode audience trust, making it crucial for brands to maintain their distinct voices.

Businesses should leverage AI to polish, not replace, their messaging. Hyde suggests that brands treat AI tools like a junior team member, providing context and direction to ensure outputs reflect their authentic perspectives.

While some may hesitate to adopt AI tools, Hyde urges companies to stay informed and engaged with these advancements. Understanding AI’s role in the industry is critical to avoid falling behind competitors who are already utilising it effectively.

For those looking to explore AI in communications further, Hyde invites interest through her agency’s website or her LinkedIn profile to continue the conversation on this important topic in modern business communication.

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