Since its inception in 2009, Ride-sharing giant Uber has reshaped the transportation industry.
Uber’s success prompted diversification into food delivery with Uber Eats, recognising the growing demand for on-demand meals.
The synergy between ride-sharing and food delivery services became evident, attracting a diverse pool of drivers.
However, recent challenges, such as DoorDash’s decision to raise delivery fees in response to increased minimum wages for workers, highlight the delicate balance between innovation and fair compensation.
It has been noted that DoorDash’s fee hike may lead to higher prices for consumers, posing potential challenges for the industry.
As the landscape evolves, finding equilibrium between worker welfare and customer satisfaction remains crucial for the sustainable growth of these services.
