Tech

Samsung penalised for misleading Galaxy phone users

Published

9 months ago

June 23, 2022

Samsung Electronics Australia will pay $14 million after admitting that it misled customers about its phone’s waterproof capabilities

The false or misleading claims were made about the water resistance of several phones, including the S7, S7 Edge, and Note 8 Samsung Galaxy phones.

It’s understood there were more than 3.1 million of these Galaxy phones sold in Australia.

The company says if the phones were submerged in pool or sea water there was chance of the charging port being corroded and stop working if the phone was charged while still wet.

“The phones would display a warning message to discourage consumers from attempting to charge the phones while water was in the charging port,” the company said.

“The phones also had inbuilt systems to minimise the prospect of corrosion if the phones were attempted to be charged while water remained in the charging port.”
SAMSUNG

Australia’s consumer watchdog says they reviewed hundreds of complaints from customers who experienced issues with their Galaxy phones.

“The case only relates to a prospect of corrosion of the charging port (if charged while pool or
sea water remained in the charging port), and only following submersion in pool or sea
water. It does not relate to water resistance generally,” the company explained.

Affected customers are urged to contact Samsung.

Related Topics:australia galaxy Phones samsung

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Costa Haritos

Costa is a news producer at ticker NEWS. He has previously worked as a regional journalist at the Southern Highlands Express newspaper. He also has several years' experience in the fire and emergency services sector, where he has worked with researchers, policymakers and local communities. He has also worked at the Seven Network during their Olympic Games coverage and in the ABC Melbourne newsroom. He also holds a Bachelor of Arts (Professional), with expertise in journalism, politics and international relations. His other interests include colonial legacies in the Pacific, counter-terrorism, aviation and travel.

Tech

Elon Musk and experts call for six-month pause on A.I.

Published

1 day ago

March 30, 2023

ticker NEWS

The Future of Life Institute fears there may be potential risks to society

Elon Musk and a group of leading A.I. experts are calling for a six-month pause on developing systems, more powerful than OpenAI latest version of GPT-4.

The Future of Life Institute fears there may be potential risks to society.

In an open letter signed by some of the biggest and influential minds in tech, the Institute wants the pause so frameworks can be constructed to better handle A.I.

“Powerful A.I. systems should be developed only once we are confident that their effects will be positive and their risks will be manageable,” the open letter said.

British computer scientist Stewart Russell is a signatory to the open letter, and he explains what is occurring in the sector that scares him.

“With what is gestating in computer and research labs, is for general purpose A.I,” Russell declared recently. “A.I. that can do anything that the human mind can be turned to.

“Because of the enormous advantages machines have over humans, I expect general purpose A.I. will far exceed human capabilities in almost every dimension.”

Business

Alibaba shares soar as company breaks into parts

Published

2 days ago

March 29, 2023

ticker NEWS

Alibaba shares have soared as company executives announce a business shake-up

It’s been a good day for investors in Chinese tech giant Alibaba.

Shares in the company soared as executives announced a plan to break the business into parts.

Alibaba’s commerce leader says he will split the $220 billion empire into six individual units.

The major restructuring is the company’s biggest in 24 years.

Alibaba shares gained more than 14 per cent in New York and were up 13 per cent in Hong Kong.

The move follows reports Alibaba founder Jack Ma resurfaced in China this week after a long absence.

The units will have their own chief executives and boards of directors.

They will be allowed to raise capital and seek stock market listings.

Alibaba says the units will “capture opportunities in their respective markets and industries, thereby unlocking the value of Alibaba Group’s respective businesses”.

“The market is the best litmus test, and each business group and company can pursue independent fundraising and IPOs when they are ready,” says chief executive Daniel Zhang. #trending #featured

Tech

Facial recognition has been used a million times by U.S. police

Published

3 days ago

March 28, 2023

ticker NEWS

Controversial facial recognition has been used a million times by police to help track criminals

As facial recognition becomes more prominent, the founder of tech firm Clearview says his company has run nearly a million searches for U.S. police.

It’s also been revealed the company has scraped 30 billion images from platforms such as Facebook and Instagram, taken without users’ permissions.

The company has been fined numerous times in Europe and countries like Australia for breaches of privacy laws.

In the U.S., critics say the use of Clearview by authorities puts everyone into a “police line-up”.

The company’s high-tech system allows law enforcement to upload a photo of a face and find matches in a database comprising of billions of images it has collected.

It then provides links to where matching images appear online.

The tool is considered to be one of the world’s most powerful and accurate.

While the company is banned from selling its services to most U.S. companies, there is an exemption for police.