Mortgage brokers can enhance business value and exit strategy insights with Jeff Zulman’s expert guidance
In Short:
– Brokers often misunderstand business value, focusing on anecdotal data instead of professional assessments.
– Retaining clients long-term and planning for exit early increase mortgage broker business value significantly.
Speaking with Broker Business host Rex Afrasiabi, mortgage industry expert Jeff Zulman explained why many brokers underestimate the true value of their business and what they can do to increase it.
According to Zulman, the trail book remains the biggest driver of value for most mortgage broking businesses.
However, brokers should focus on building long-term client relationships rather than churning customers for short-term incentives, creating a more “sticky” business that attracts future buyers.
Zulman described business value as a pyramid.
While most brokerages derive value solely from recurring trail income, the highest-value businesses have teams generating revenue independently of the founder and often benefit from diversified income streams.
He also stressed that exit planning should begin from day one.
By building systems, developing staff and reducing reliance on their personal brand, brokers can create businesses that are easier to sell and more attractive to buyers.
The conversation also highlighted growing acquisition opportunities, with specialist lenders now offering funding secured against trail books, helping experienced brokers expand and scale their operations.