Airline faces record penalty after mask rules incident stirs backlash
The U.S. Department of Transportation has slapped Lufthansa with a record $4 million fine after Jewish passengers were denied boarding on a flight in 2022.
Lufthansa has denied any discrimination, blaming the incident on communication failures, but has agreed to the penalty.
The passengers, many wearing traditional Orthodox Jewish clothing, were travelling from New York to Budapest via Frankfurt.
Lufthansa says it remains committed to promoting diversity and tolerance following the backlash.
The U.S. says it’s the largest penalty issued for civil rights violations against an airline.