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Fourth death confirmed due to Optus outage issues
Fourth death confirmed following Optus outage that blocked Triple Zero calls for 13 hours during network upgrade
Fourth death confirmed following Optus outage that blocked Triple Zero calls for 13 hours during network upgrade
– A fourth death is confirmed due to an Optus network failure affecting emergency calls for 13 hours.
– Optus CEO announced an investigation after communication failures and criticism from politicians and emergency services.
He stated that approximately 600 calls to emergency services were disrupted, impacting residents across South Australia, Western Australia, and the Northern Territory.
Rue confirmed that the outage stemmed from a problematic firewall upgrade and revealed details of communication failures within the company. Politicians and emergency services expressed anger at the lack of timely information during the crisis.
System Failure
South Australian Premier Peter Malinauskas criticised Optus for their incompetence in handling the situation.
The federal communications minister also condemned the company, highlighting that such failures are unacceptable.
The incident follows a previous outage for which Optus was fined $12 million, raising serious concerns about their emergency service handling.
