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Doordash fined millions for spam messages

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The online food delivery service DoorDash has been fined $2 million for breaching spam regulations.

The fine was imposed by the Australian Communications and Media Authority (ACMA) following an investigation that revealed DoorDash had sent over one million unauthorized texts and emails between February and October of the previous year.

The ACMA’s investigation found that DoorDash had sent more than 566,000 promotional emails to customers who had previously unsubscribed from receiving such messages.

Additionally, the company had sent around 515,000 text messages to potential drivers without providing an option to unsubscribe.

Nerida O’Loughlin, the chair of the ACMA, stated that the investigation was prompted by numerous complaints from customers who were frustrated by receiving marketing messages after opting out.

O’Loughlin emphasized that it was unacceptable for DoorDash to send messages to prospective contractors without an unsubscribe option, particularly about a business opportunity they might not have been interested in pursuing.

Spam compliance

As part of the punitive measures, DoorDash will be required to appoint an independent consultant to ensure the company’s compliance with spam rules.

This arrangement will be enforced by the court for a period of three years, during which DoorDash will need to provide regular reports to the ACMA.

The investigation highlighted that DoorDash had misrepresented its text messages to potential contractors as factual information.

O’Loughlin clarified that while factual messages fall outside the scope of spam laws, DoorDash’s messages contained offers and incentives aimed at encouraging individuals to become drivers for the platform.

“When messages include this kind of content they are considered commercial under spam rules and must include an unsubscribe facility,” O’Loughlin explained.

She further emphasized that DoorDash’s status as a large business involved in high-volume marketing left no room for non-compliance.

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Fed cuts rates, signals more potentially ahead

Fed lowers rates amid job market concerns, signalling potential further cuts in upcoming meetings

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Fed lowers rates amid job market concerns, signalling potential further cuts in upcoming meetings

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In Short:
– The Federal Reserve cut interest rates by a quarter-point to address job market concerns.
– Officials expect at least two additional rate cuts by year-end amid ongoing economic uncertainties.
The Federal Reserve has reduced interest rates by a quarter-point, addressing concerns about a weakening job market overshadowing inflation worries.
A majority of officials anticipate at least two additional cuts by year-end during the remaining meetings in October and December.Banner

Fed Chair Jerome Powell noted a significant shift in the labour market, highlighting “downside risk” in his statements.

The recent rate cut, supported by 11 of 12 Fed voters, aims to recalibrate an economy facing uncertainties from policy changes and market pressures.

Policy Dynamics

The decision comes amid intense political scrutiny, with President Trump openly criticising Powell’s reluctance to lower rates.

Despite the controversy, Powell asserts that political pressures do not influence Fed operations.

The current benchmark federal-funds rate now sits between 4% and 4.25%, the lowest since 2021, providing some reprieve to consumers and small businesses. Economic forecasts indicate ongoing complexities, including inflation trends and the impact of tariffs on labour dynamics, complicating future policy decisions.


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Fed faces unusual dissent amid leadership uncertainty

Fed’s Powell navigates contentious meeting amid Trump-appointed dissenters as rate cut looms and succession contest heats up

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Fed’s Powell navigates contentious meeting amid Trump-appointed dissenters as rate cut looms and succession contest heats up

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In Short:
– This week’s Federal Reserve meeting faces unusual dissent as Chair Powell approaches his term’s end.
– Analysts predict dissent over expected rate cuts due to political pressures from Trump-appointed officials.
This week’s Federal Reserve meeting is set to be particularly unusual, with Chair Jerome Powell facing significant disagreements over future policy as he approaches the end of his term in May.Tensions began before the meeting when Fed governor Lisa Cook won a court ruling allowing her to attend, despite opposition from President Trump, who is attempting to remove her.

The situation is further complicated by the recent swearing-in of Trump adviser Stephen Miran to the Fed’s board, following a Senate confirmation.

Analysts believe Powell may encounter dissent on an expected quarter-percentage-point rate cut from both Trump-appointed officials and regional Fed presidents concerned about inflation.

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Potential Dissent

Trump has urged significant rate cuts and for the board to challenge Powell’s decisions.

Some analysts predict dissenting votes from Miran and other Trump appointees in favour of larger cuts. Federal Reserve veterans express concerns that political motivations may undermine the institution’s integrity, with indications that greater dissent could become commonplace.


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RBA plans to ban credit card surcharges in Australia

Reserve Bank of Australia plans to ban credit card surcharges despite banks warning of potential higher fees and weaker rewards

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Reserve Bank of Australia plans to ban credit card surcharges despite banks warning of potential higher fees and weaker rewards.

In Short:
– The RBA plans to ban surcharges on debit and credit card transactions, supported by consumer group Choice.
– Major banks oppose the ban, warning it could lead to higher card fees and reduced rewards for credit card users.

The Reserve Bank of Australia (RBA) intends to implement a ban on surcharges associated with debit and credit card transactions. Consumer advocacy group Choice endorses this initiative, arguing that it is unjust for users of low-cost debit cards to incur similar fees as credit card holders.Banner

The major banks, however, are opposing this reform. They caution that the removal of surcharges could prompt customers to abandon credit cards due to diminished rewards.

A final decision by the RBA is anticipated by December 2025.


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