In the latest edition of the Airline Excellence Awards by Airlineratings.com, Air New Zealand and Singapore Airlines emerged victorious.

• Air New Zealand clinched the title of Best Economy Class for its innovative Skycouch and upcoming Skynest beds, marking its eighth win in a decade at the Airline Excellence Awards.

• Singapore Airlines secured the Best First Class cabin award, highlighting its commitment to luxury and innovation with the introduction of the Skyroom Suites on its A380 aircraft.

• Both airlines reaffirmed their positions as industry leaders, with Air New Zealand prioritizing passenger comfort on long-haul flights and Singapore Airlines delivering exceptional first-class experiences, solidifying their reputations for excellence in air travel.

Air New Zealand, a perennial contender in the awards, secured the Best Economy Class title for the eighth time in the last decade.

The airline’s innovative Skycouch and upcoming Skynest beds, slated for rollout next year, were pivotal in securing this recognition.

The introduction of the Skynest sleeping pods is aimed at enhancing passenger comfort, particularly on ultra-long-haul flights such as the Auckland-New York route.

Leanne Geraghty, Air New Zealand’s chief customer and sales officer, expressed pride in the airline’s win, said its commitment to innovation and customer experience.

The Skynest, described as the world’s first fully lie-flat option for economy passengers, exemplifies Air New Zealand’s dedication to pushing boundaries and providing exceptional service.

Air New Zealand has unveiled a ground-breaking new lie-flat prototype sleep product for economy class travellers 26 February 2020
The Economy Skynest is the result of three years of Air New Zealand research and development, with the input of more than 200 customers at its Hangar 22 innovation centre in Auckland. The airline has today filed patent and trademark applications for the Economy Skynest which provides six full length lie-flat sleep pods.
Picture supplied from Air NZ

Enhanced experience

Despite delays in the launch of the Skynest due to aircraft delivery setbacks, Air New Zealand remains focused on introducing this enhanced cabin experience to its customers in the near future.

Meanwhile, Singapore Airlines reaffirmed its reputation for excellence by securing the Best First Class cabin award.

Renowned for its exceptional first-class experience, Singapore Airlines introduced the Skyroom Suites on its A380 aircraft, setting a new standard for luxury and comfort in air travel.

Louis Arul, regional vice president for Singapore Airlines, expressed delight at the win, highlighting the positive feedback received from customers regarding the airline’s innovative amenities and personalised service.

The Skyroom Suites, featuring separate fold-out flat-beds complete with premium bedding and spacious interiors, exemplify Singapore Airlines’ commitment to providing a luxurious and unforgettable travel experience for its passengers.

Singapore Airlines’ continued success in the Airline Excellence Awards underscores its dedication to excellence and innovation in the aviation industry, cementing its position as a leader in premium air travel.