Infosys Leads AI Revolution, Enhancing Human Potential and Customer Experience Across Industries with Responsible Innovations.
In Short
Infosys is revolutionising industries with a human plus AI approach, emphasising data readiness and responsible usage. Their AI innovations, like enhancing fan experiences at the Australian Open, highlight its potential to improve service quality and engage younger generations.
The company promotes a human plus AI approach, highlighting its significance in enterprise-level applications.
They underscore the need for data readiness and skills development to maximise the benefits of AI. Responsible AI use is also a key focus for Infosys.
Infosys A/NZ head Andrew Groth told Ticker News “In practical terms, AI improves service quality and enables businesses to concentrate more on customer experience.”
A recent example of this is Infosys’s application of AI to enhance fan experiences during the Australian Open.
Looking ahead, the integration of AI in business is expected to resonate naturally with younger generations, who are increasingly engaging with various AI applications and virtual experiences.
Infosys’s efforts illustrate the potential of AI to amplify human capabilities and transform the business landscape.
