Leaders
AI and automation reshape future tech careers
AI transformation reshapes tech careers, creating demand for new roles and skills, says Promise Akwaowo from Royal Mail Group
AI transformation reshapes tech careers, creating demand for new roles and skills, says Promise Akwaowo from Royal Mail Group
– AI is rapidly changing tech careers, creating new roles like AI business analyst and AI engineer.
– ICT professionals need to develop skills in AI, data literacy, and cybersecurity to stay competitive.
Promise Akwaowo, CBAP®, is a business analyst and product owner working across enterprise automation, data governance, and large-scale digital transformation.
In this discussion, Promise highlights how AI and automation are rapidly reshaping tech careers, creating entirely new roles across the global ICT landscape. According to him, AI has become a core requirement in tech hiring, with around 78% of job listings now referencing artificial intelligence.
Roles such as AI business analysts and AI engineers are growing quickly, with seven of the ten fastest-growing tech jobs linked to AI. At the same time, rising concerns around data use, privacy, and trust are driving demand for governance specialists and analysts focused on AI ethics.
Data literacy
To remain competitive, ICT professionals are expected to expand their skill sets, with data literacy, cloud fluency, cybersecurity, and automation projected to be essential by 2026. For businesses, investing in AI-ready talent is key to improving efficiency and supporting long-term growth.
Promise has also worked across sectors, including logistics, higher education, and investor relations technology, focusing on turning complex concepts into scalable digital products. His projects often apply human-centred design principles while emphasising clearly defined performance outcomes.
