The travel industry is projected to generate a record $964 billion in revenue for 2024—and a big trend is wellness travel. Hospitality experts say 2024 is...
In a move aimed at enhancing customer experience, Starbucks, the global coffee giant, is reportedly investing billions to reduce waiting times in its stores. The company...
Many global issues continue to have an impact on multiple sectors of the economy—including the hospitality industry. Since the onset of the coronavirus pandemic, how has...
American diners across the nation may be bewildered by an unfamiliar charge at the bottom of the check—a“service charge,”tacked on with little explanation. So, why are...