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Optus CEO under pressure after second emergency outage

Optus under mounting pressure for CEO resignation after second emergency outage affects thousands and raises safety concerns

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Optus under mounting pressure for CEO resignation after second emergency outage affects thousands and raises safety concerns

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In Short:
– Optus faces pressure after a second emergency service outage, affecting 4,500 customers for nine hours.
– Calls for CEO Stephen Rue’s resignation intensify amid scrutiny over network investment and safety mechanisms.
Australian telecommunications company Optus is under increasing pressure to address leadership concerns following a second emergency service outage in ten days.
The incident occurred in Dapto, south of Sydney, where around 4,500 customers were unable to reach Triple Zero emergency services due to a faulty mobile tower for nine hours.Optus confirmed all affected individuals were safe, but the repeated outages have raised significant alarms. The first incident took place on September 18, when a firewall upgrade blocked approximately 600 emergency calls across multiple states for 13 hours, resulting in at least four fatalities.

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Calls for CEO Stephen Rue’s resignation have intensified, with opposition spokeswoman Melissa McIntosh stating that citizens need confidence in the emergency network.

Prime Minister Anthony Albanese described the situation as “completely unacceptable.” The response from Optus has faced criticism, especially regarding the delay in notifying emergency services after the September 18 incident.

Efforts to address the failures are underway, with Singtel Group CEO Yuen Kuan Moon scheduled to meet with Australian Communications Minister Anika Wells. The Australian Communications and Media Authority has launched an investigation into the outages.

Governance experts caution that merely replacing leadership will not resolve underlying issues, suggesting that reduced spending on network infrastructure is a contributing factor.

Federal Investigation

New scrutiny has emerged regarding Optus’s network investment, with reports indicating a budget decrease from $850 million in 2024 to $613 million this year.

Concerns have been raised about the absence of critical safety mechanisms, including a reliable system to reroute emergency calls when failures occur.


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Ahron Young is an award winning journalist who has covered major news events around the world. Ahron is the Managing Editor and Founder of TICKER NEWS.

Tech

Airbus A320 fleet faces software upgrade due to risk

Airbus alerts A320 operators to urgent software fix after JetBlue incident raises safety concerns

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Airbus alerts A320 operators to urgent software fix after JetBlue incident raises safety concerns

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In Short:
– Airbus warns over half of A320 fleet needs software fixes due to potential data corruption risks.
– Affected airlines must complete upgrades before next flights, with operational disruptions anticipated during a busy travel season.

Airbus has issued a warning regarding its A320 fleet, indicating that over half of the active jets will require a software fix.

It follows a recent incident involving a JetBlue Airways aircraft, where “intense solar radiation” was found to potentially corrupt data crucial for flight control system operation.

The European plane manufacturer stated that around 6,500 jets may be affected. A regulation mandates that the software upgrade must occur before the next scheduled flight.

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Operational disruptions for both passengers and airlines are anticipated. The issue arose from an incident on October 30, where a JetBlue flight experienced a computer malfunction that resulted in an uncommanded descent. Fortunately, no injuries occurred, but the malfunction of an automated computer system was identified as a contributing factor.

Airlines, including American Airlines Group, have begun to implement the required upgrades.

The majority of affected jets can receive an uncomplicated software update, although around 1,000 older models will necessitate an actual hardware upgrade, requiring grounding during maintenance.

Hungarian airline Wizz Air has also initiated necessary maintenance for compliance, potentially affecting flights. This announcement has surfaced during a busy travel season in the US, with many facing delays due to other factors as well.

Regulatory Response

The European Union Aviation Safety Agency has mandated that A320 operators replace or modify specific elevator-aileron computers. The directive follows the JetBlue incident, where a malfunction led to a temporary loss of altitude.

Airbus’s fix applies to both the A320 and A320neo models, representing a vital response in ensuring aircraft safety.


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China blocks ByteDance from using Nvidia chips in new data centres

China blocks ByteDance from using Nvidia chips, tightening tech control and pushing for domestic AI innovation amid U.S. restrictions.

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China blocks ByteDance from using Nvidia chips, tightening tech control and pushing for domestic AI innovation amid U.S. restrictions.


Chinese regulators have moved to block ByteDance from deploying Nvidia chips in newly built data centres, tightening control over foreign technology used by major Chinese tech giants. The decision comes after ByteDance made substantial purchases of Nvidia hardware amid fears of shrinking supply from the United States.

Washington has already restricted the sale of advanced chips to China, allowing only weakened versions into the market. Beijing’s latest move reflects its push to reduce dependence on U.S. technology and accelerate home-grown AI innovation.

The ban places operational and financial pressure on ByteDance, which must now work around a growing pile of Nvidia chips it is no longer allowed to use. Domestic suppliers like Huawei are expected to step in as China intensifies its pursuit of tech self-reliance.
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OpenAI launches shopping research tool for ChatGPT users

OpenAI launches shopping research tool to enhance e-commerce experience ahead of holiday season spending boost

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OpenAI launches shopping research tool to enhance e-commerce experience ahead of holiday season spending boost

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In Short:
– OpenAI’s “shopping research” tool helps users find detailed shopping guides tailored to their preferences.
– Users can access Instant Checkout for purchases while ensuring user chats are not shared with retailers.
OpenAI has launched a new tool called “shopping research,” coinciding with an increase in consumer spending ahead of the holiday season.This tool is aimed at ChatGPT users seeking comprehensive shopping guides that detail top products, key differences, and the latest retailer information.

Users can customise their guides based on budget, features, and recipients. OpenAI notes that while the tool takes a few minutes to generate responses, users can still use ChatGPT for quicker queries like price checks.

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When users ask specific prompts, such as finding a quiet cordless stick vacuum or a gift for a niece who loves art, the shopping research tool will appear automatically. It can also be accessed via the menu.

Shopping Research

OpenAI has been expanding its e-commerce capabilities, with the introduction of the Instant Checkout feature in September, enabling purchases directly through ChatGPT.

Soon, users of the shopping research tool will also be able to use Instant Checkout for making purchases.

OpenAI assures that shopping research results are derived from publicly available retail websites and will not disclose user chats to retailers, although it does warn that inaccuracies may occur in product availability and pricing.

Shopping research is now available to OpenAI’s Free, Go, Plus, and Pro users logged into ChatGPT.


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