Ticker Clicks: SAT Explained 1) Security awareness platforms need behavioural support and alignment to business goals for effective human risk management.
In Short:
– This series addresses CISOs’ concerns about Security Awareness Training (SAT) platforms and their limitations.
– Effective training requires behavioural change and organisational support, not just knowledge delivery.
Welcome to a special series of Ticker Click, addressing common questions from CISOs and IT Professionals regarding Security Awareness Training (SAT) platforms. Many companies implement security awareness platforms with training modules, phishing simulations, and dashboards, yet human error incidents persist.
The fundamental issue is that platforms are tools rather than comprehensive strategies. While educating staff about phishing is vital, it does not guarantee appropriate responses in real situations. Platforms successfully deliver knowledge, but translating that into effective action requires more than low-level awareness.
Behavioural Insights
Key components missing include organisational support, cultural reinforcement, timely nudges, contextual reminders, feedback loops, and behavioural data. A platform alone does not encompass these elements, but it can aid their implementation.
To enhance human cyber security, organisations need to shift focus from merely completing training to ensuring behavioural change. Identifying support gaps between training and actual behaviour is crucial for risk management.